We're looking for an organised and customer-focused Service Administrator to support repairs, warranty claims, stock management, and customer enquiries.
What You'll Do
- Coordinate customer repairs from receipt through to return
- Prepare quotes, invoices and process payments
- Manage warranty claims, returns and service records
- Maintain service stock and inventory accuracy
- Keep customers and dealers updated on repair progress
- Assist with customer enquiries and issue resolution
- Support training administration and service reporting
About You
- Experience in administration, customer service or a similar role
- Strong organisational skills and attention to detail
- Excellent communication and customer service skills
- Confident using computer systems and Microsoft Office
- Able to work independently and manage competing priorities
- Positive, proactive and qualified approach
Why Join Us?
You'll be part of a supportive team in a varied role where your contribution directly impacts customer satisfaction and service success.
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📌 Service Administrator (Sydney)
🏢 FLIR Maritime Asia
📍 Sydney
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