Create your best future and join Westpac as a Scrum Master, Financial Crime Transformation

What’s the role?

As a Scrum Master, you’ll support cross-functional teams within Westpac, helping deliver key Financial Crime initiatives through strong Agile practices, effective planning and continuous improvement.

You’ll work closely with Release Train Leads, Product Owners, Business Analysts, Change Managers, technology teams and subject matter experts to manage sprint delivery, facilitate Agile ceremonies and proactively remove blockers.

You’ll use delivery metrics such as velocity, work in progress and squad health to identify opportunities to improve performance, while coaching squads to become increasingly accountable and self-managing.

You’ll also manage dependencies across teams, support backlog and planning readiness, and provide clear visibility of delivery through Jira and Confluence. You’ll own delivery improvements, help teams deliver safely, and make an impact by building consistent, sustainable ways of working across transformation initiatives.

This is a permanent fulltime role based in Sydney, with hybrid and flexible working arrangements.

What do I need?

- Strong experience as a Scrum Master, supporting Agile delivery within large and complex organisations
- Robust practical knowledge of Agile and Scrum, including sprint planning, stand‑ups, retrospectives, showcases and Scrum of Scrums
- Advanced experience using Jira and Confluence to manage delivery, backlogs, dependencies and reporting
- Proven ability to use delivery metrics and insights to improve flow, transparency and predictability
- Strong facilitation, coaching and stakeholder management skills, with the ability to influence without formal authority
- Experience working across business and technology transformation, with Financial Crime, regulatory or compliance exposure highly regarded

Our Promise to You

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

- Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

We’re all about creating a supportive and inclusive community.

We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the ‘Diversity, sustainability and flexibility’ section.

Scrum Master JD:

What we are looking for in you:

- A passion for teamwork and collaboration




- Ability to develop highly maintainable and scalable solutions
- An interest in improving Client's engineering culture and practices
- A willingness to challenge the status quo with a customer lens
- Have a 'whatever it takes to get the job done right' attitude
- To thrive and grow in a fast‑paced Agile environment

What you’ll be doing:

- Driving agile practices and culture in one or more scrum teams aligning to Client's agile framework
- Continuous process improvement, helping product owners, team members to scrum to operate efficiently and consistently
- Build continuous improvement mindset in scrum teams and effectively run scrum ceremonies to deliver value to business
- Supports the product development team to plan and define the product backlog, establish measurable sprint goals, and provide guidance on estimation and allocation of work.
- Facilitates the team through collaborative meetings and ceremonies, buffers them from external interference, and identifies and removes barriers that slow their progress.
- Communicates the teams progress towards goals to project leadership / product owner.
- Tracks and communicates scrum team development status, serves as an escalation point to resolve obstacles, and works to help deliver project work on schedule and budget.
- Continuous communication with stakeholders, enterprise agile coach and the product owner
- Obtains continuous feedback across team and stakeholders, effectively build, influence, and proactively manage stakeholder relationships

What you should have:

- Minimum 3-4 years scrum master experience
- Experience in Fintech is nice to have
- Certified Scrum Master certification
- Experience in prior delivery of technical projects in software development
- Proficient in Jira / Confluence
- Have very good listening and comprehension skills

Australian Citizens residing in Australia only respond. must have Baseline Clearance.

Job Description:

1. Measurement: Level 4 (SFIA)Identifies and prioritises appropriate measures, scales, and targets. Supports projects, functions or teams in the development of measurement methods. Specifies base and derived measures which support agreed information needs. Specifies how to collect and store the data for each required measure. Provides guidance on collection of data. Designs reports and reporting formats.

2. Methods and tools: Level 4 (SFIA)Provides advice and guidance to support the adoption of methods and tools and adherence to policies and standards. Tailors processes in line with agreed standards and evaluation of methods and tools. Reviews and improves usage and application of methods and tools.

3. Organisational facilitation: Level 5 (SFIA)Facilitates workgroups to deliver defined goals and outcomes. Provides support, guidance and suggestions to workgroups and teams to learn collaborative problem solving and improve their team performance.



Creates shared responsibilities and sustainable agreements with the team. Implements and improves agreed team principles, practices, processes & ceremonies. Recognises and works with the strengths and constraints of team dynamics.

1. Employee experience: Level 4 (SFIA)Supports assigned co-workers in areas of uncertainty, such as, organisational contacts, communication channels, processes, job expectations and manager relations.

2. Specialist advice: Level 4 (SFIA)Provides detailed and specific advice regarding the application of their specialism to the organisation's planning and operations. Actively maintains knowledge in one or more identifiable specialisms. Recognises and identifies the boundaries of their own specialist knowledge. Where appropriate, collaborates with other specialists to ensure advice given is appropriate to the organisation's needs.

Desirable criteria

1. Employee experience: Level 4 (SFIA)Supports assigned co-workers in areas of uncertainty, such as, organisational contacts, communication channels, processes, job expectations and manager relations.

2. Specialist advice: Level 4 (SFIA)Provides detailed and specific advice regarding the application of their specialism to the organisation's planning and operations. Actively maintains knowledge in one or more identifiable specialisms. Recognises and identifies the boundaries of their own specialist knowledge. Where appropriate, collaborates with other specialists to ensure advice given is appropriate to the organisation's needs.

Required Skills:

Operations Dynamics Adoption Team Performance Facilitation Reviews Scrum Problem Solving Planning Communication

Leading the project team into delivery in an agile environment to manage and deliver project scope within budget.

- Ensure project phases completes on time and on budget
- Managing Scrum team, managing the backlog, sprint planning
- Running daily team huddles
- Coordinating releases
- Delegating stories to team members
- Managing defects
- Working knowledge of Agile Scrum, delivery across multiple scrum teams
- Coordinating with other project and technology teams for example to align data requirements

Skills

Must have

- 4+ years experience as scrum master/project manager
- Understanding of Capital Markets is a must
- Managed projects for the last 4+ years in an agile delivery methodology
- Excellent communication skills
- Excellent troubleshooting and analytical skills. Able to investigate, analyse and troubleshoot tasks.
- Some technical background and willingness/attitude to look at technical detail if required

Nice to have

- Understanding of financial products in general and derivatives trading technology platforms in particular especially focused on IRD, FXD and FI asset classes.
- Familiarity with data structures, SQL queries and stored procedures.

About the Opportunity

We are looking for an experienced Scrum Master to join our Technology team and support the delivery of strategic business and technology initiatives.

Working closely with business stakeholders, delivery teams and external partners, you will facilitate Agile ways of working, remove delivery impediments and help teams successfully deliver outcomes that create real value for HammondCare, our people and

#J-18808-Ljbffr

📌 Fintech Scrum Master For Agile Delivery (Sydney)
🏢 SmartRecruiters
📍 Sydney