27 Oct
|
Camirand Travel
|
Newcastle
27 Oct
Camirand Travel
Newcastle
Job Description
Summary:
The Travel Consultant will be responsible for planning and organizing travel itineraries for clients, providing excellent customer service, liaising with travel providers, managing client queries and complaints, and ensuring accurate and complete bookings.
Responsibilities:
- Plan, organize and manage travel itineraries for clients
- Liaise with travel providers to secure the best deals and rates for clients
- Provide accurate and relevant information to clients regarding travel regulations and visa requirements
- Process travel bookings efficiently using industry-standard booking software
- Assist clients with travel queries and complaints and provide timely resolution
- Promote additional travel services and products to maximize sales and revenue
- Maintain up-to-date knowledge of travel industry trends and developments
- Ensure client information is kept confidential and secure
Qualifications:
- Bachelor’s degree in hospitality and tourism, business administration, or a related field
- Minimum of 2 years’ experience in the travel industry
- Robust communication and interpersonal skills
- Detail-oriented and organized
- Familiarity with office software programs and booking systems
- Ability to work independently and as part of a team
- Fluency in one or more foreign languages is preferred
Are you passionate about helping others? We have an exciting opportunity for you to become a Remote Travel Consultant. This role allows you to combine your love for helping people with the freedom of working remotely.
As a Remote Travel Consultant, you'll be part of the thriving tourism industry. You'll have the chance to:
- Plan and customize travel itineraries
- Provide travel advice and recommendations
- Handle bookings and reservations
- Manage customer relationships
- Stay updated on travel trends
Working remotely offers numerous advantages, especially when you're working for yourself. These include:
We are currently offering an amazing opportunity for those with an entrepreneurial mindset.
If you have great enthusiasm for the Travel and Tourism industry, are positive, hard-working, and motivated to succeed, then we would like to talk to you! As a Remote Travel Consultant/Agent, you will work directly with your clients, and various vendors and suppliers for the purpose of creating custom vacation packages.
Responsibilities:
- Prepare, plan and execute travel itineraries including but not limited to: airline, car rental, cruises, resorts & hotels, amusement parks, concert & sporting event tickets, and other tours & activities.
- Process payments on behalf of your clients to secure reservations.
- Maintain relationships with industry specific vendors and suppliers.
- Attend ongoing trainings to maintain and increase knowledge within the industry.
- Provide superior customer service to clients.
- Provide details to clients regarding any required travel documents such as passports or visas.
Skills and Requirements
- Complete required Certification program in a timely manner.
- Complete and maintain agent registrations with vendors and suppliers.
- Laptop, Computer, or Smart Phone with reliable internet access is required.
- Ability to manage your time effectively and stay organized.
- Strong verbal and written communication skills
- Personal travel experience is an advantage, but not a requirement.
- Previous experience in hospitality and/or sales is an advantage, but not a requirement.
- Must be 18 years of age and be authorized to work in the US.
- Credentials, E & O Insurance (Required by law), Licensing, and Certifications.
- Receive discounts and travel perks.
- Participate in FAM Trips available only to licensed agents
- Free ongoing vendor and company trainings.
- Options to Specialize in specific destinations and/or niches within the travel industry.
As a Remote Travel Consultant, you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their protected return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.
Alma Aventurera, prides itself on delivering personalized, high‑quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.
Key Responsibilities
- Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
- Support travelers with booking updates, modifications, cancellations, and special requests.
- Provide accurate, up‑to‑date insights on destinations, travel documents, and agency procedures.
- Follow up to confirm trip details and gather feedback post‑travel.
- Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
Benefits
- Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
- Exclusive travel perks and access to industry‑only discounts.
- Professional development through ongoing training, mentorship, and team support.
- Community culture where passion for travel, connection, and meaningful memories drives everything we do.
What We’re Looking For
- Strong written and verbal communication skills.
- Experience in customer service—ideally in travel, tourism, or hospitality.
- High attention to detail with strong organizational and follow‑through habits.
- Tech‑sav
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📌 Remote Travel Planner - Build Your Independent Travel Biz (Newcastle)
🏢 Camirand Travel
📍 Newcastle