Booking Services Coordinator

We are seeking a detail-oriented Booking Services Coordinator to assist customers with researching options, coordinating bookings, and managing reservation details. The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately.

Key Responsibilities

- Respond to booking inquiries
- Gather customer needs and preferences
- Research available options
- Coordinate booking details
- Verify customer and reservation information
- Provide confirmations and relevant information
- Assist with booking updates and changes
- Communicate with providers as needed
- Maintain accurate booking records
- Follow up with customers regarding outstanding information
- Provide professional support throughout the booking process

Qualifications

- Strong communication skills
- Excellent organization
- Attention to detail
- Customer-focused attitude
- Comfortable researching information online
- Basic computer proficiency
- Ability to learn booking systems
- Solid time-management abilities
- Reliable and self-motivated
- Previous booking or customer-service experience is helpful but not required

Why Choose Us?

- Remote Environment: Coordinate bookings remotely
- Flexible Scheduling: Organize your schedule around responsibilities and customer needs
- Training Available: Learn booking procedures and online platforms
- Ongoing Support: Access educational resources and guidance
- Professional Development: Build organization, communication, research, and coordination skills
- Customer-Focused Role: Assist customers throughout the booking process

What Youll Do





- Manage client communications, travel documentation, and booking records
- Coordinate schedules, appointments, and follow-ups related to travel arrangements
- Support administrative workflows and ensure all deadlines and details are met
- Maintain accurate client records and track important booking information
- Provide professional, responsive support to clients and team members throughout the travel process
- Assist with process improvements and updates to internal travel systems

What Were Looking For

- Strong organizational and communication skills, written and verbal
- Experience in administrative support, customer service, or coordination preferred, not required
- Comfortable working independently in a fully remote environment
- Detail-oriented, dependable, and tech-comfortable
- Able to learn and navigate digital tools, booking platforms, and internal workflows
- Must be a citizen of the US, UK, Australia, Mexico, Spain, or LATAM

Remote Work Requirements

- Hardware: Reliable personal laptop or desktop capable of running all role-required software
- Connectivity: High-speed, stable internet connection with a backup plan for power or connectivity outages
- Workspace: A dedicated, quiet, and professional home-office environment
- Mindset: High self-discipline, excellent time management, and a strong track record of thriving in an autonomous remote setup

What We Offer

- Fully remote work structure
- Flexible scheduling framework
- Structured training and ongoing support
- Collaborative team environment
- Access to industry-related travel benefits

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📌 Patient Services & Experience Officer, Haematology (Sydney)
🏢 Queensland Health
📍 Sydney