Job Description

With over 75 years of service to the Macarthur Region, Clintons Toyota is a proudly family-owned dealership known for delivering outstanding customer experiences. As part of the 4K Automotive group, we’re committed to innovation, excellence, and the ongoing development of our team members.

Key Responsibilities:

- Be the friendly first point of contact for customers, providing outstanding service and support.
- Manage customer enquiries and service bookings and work closely with the Workshop Controller to ensure vehicles are completed and returned on time.
- Keep customers informed throughout the service process, including any changes to costs or completion times, in line with department KPIs.
- Resolve customer concerns quickly and professionally, aiming for the best possible outcome every time.
- Deliver vehicles back to customers with clear explanations of the work completed and associated costs, helping build trust and long-term relationships.
- Complete all tasks in line with standard procedures and manufacturer warranty requirements.

Working Hours

Monday to Friday: 7:30am – 5:00pm

Saturday mornings: 7:30am to 12pm. Paid at overtime rates on a rotating roster

The right candidate will have:





- A passion for automotive and excellent customer service skills
- A valid NSW drivers licence (required!)
- High level of communication skills, incorporating written and oral communication.
- Influencing and negotiation skills.
- Solid time management and organisational skills
- Computer savvy

Why Join us?

4K Automotive provides opportunities for all team members to have a long and rewarding career. Benefits include:

- Exclusive staff discounts across multiple automotive brands.
- Reward and recognition programs – celebrating milestones, service awards, and birthdays.
- Staff referral bonuses and team perks
- Ongoing career development through internal training and manufacturer-accredited programs
- Paid Parental Leave
- Employee Assistance Program (EAP)

Important information

- Only shortlisted applicants will be contacted.
- Applicants must reside in Australia and hold full working rights.

We value diversity, equality, and inclusion, and are committed to providing a workplace where everyone feels respected, supported, and empowered to succeed.

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📌 Trainee Service Advisor (Sydney)
🏢 4K Automotive Group Pty
📍 Sydney