Director of Customer Service & Experience (Multi‑Site) (Melbourne)

Director of Customer Service & Experience (Multi‑Site) (Melbourne)

27 Oct
|
Charterhouse Partnership
|
Melbourne

27 Oct

Charterhouse Partnership

Melbourne

Metropolitan Memorial Parks (MMP) is seeking a Head of Customer Service to lead a large, multi-site function, delivering high-quality service outcomes and shaping customer experience strategy. The role reports to the Executive Director, Customer Experience & Engagement, driving performance, capability development and improvements across locations.

The successful candidate will balance strategic planning with hands-on leadership, manage the budget, and foster a culture of service excellence,

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📌 Director of Customer Service & Experience (Multi‑Site) (Melbourne)
🏢 Charterhouse Partnership
📍 Melbourne

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