About This Role

- Lead a small team that helps professional visitors connect with people in custody.
- Plan daily visits and keep services running safely and on time.
- Build your leadership skills in a role where transparent decisions matter.
- Enjoy meaningful work that supports access to vital services in a secure setting.
- Ongoing, full-time role earning $81,496 - $98,955 per year, plus super.

What You Will Do As an audio visual visits coordinator, you will lead a small team and manage professional visits at the Metropolitan Remand Centre. You will plan bookings, guide staff and help visitors access services without delays.

You Will

- manage daily bookings and plan staff tasks to keep visits running smoothly
- guide staff, support their training and help them follow strict security rules
- collect data, check results and prepare clear reports on visits and services
- check audio visual equipment and keep accurate records of devices and their use
- solve service problems, review how visits run and help improve safe, reliable services.

About You No formal qualifications are required for this role.

Experience in or an understanding of a prison or correctional setting would be an advantage.

You can lead a team, manage changing priorities and make sound decisions. You stay calm under pressure and treat people with respect.

You Should Also Have

- strong problem-solving skills to resolve issues and keep visits on track
- clear communication skills to guide staff and support visitors
- flexibility and resilience to adapt to change and handle difficult situations
- people leadership skills to set clear tasks,



give feedback and build an inclusive team.

To learn even more about this role, please read the position description. If you have any further questions, feel free to email John O'Loughlin at John.O'[email protected].

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

How To Apply

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

Important Information

Child safe statement of commitment The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon.

We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

📌 Audio Visual Visits Coordinator (Melbourne)
🏢 Department of Justice and Community Safety, Victoria
📍 Melbourne