We are looking for an:
Brand Experience Manager
Your duties:
- Design, organize, and deliver weekly training sessions for BORA POS and POR sales staff, in coordination with the Country Manager and respective Area Sales Managers
- Lead training initiatives for the BORA Chef Network (approx. 3+ chefs), ensuring consistent brand story telling, excellent product usage and culinary standards
- Track training effectiveness and recommend continuous improvements to enhance partner knowledge and engagement
- Drive process and workflow optimization by maintaining weekly communication with HQ departments (Sales, Customer Support, Technical Service)
- Plan, coordinate, and execute brand experience events, covering all aspects from planning and invitations to on-site delivery and post-event follow-up
- Work in partnership with the BORA Office to secure a smooth event planning, participation for guests, including scheduling, invitations, logistics, and on-site management (shopping, cooking, cleaning, etc.) and a prompt follow-up activities
- Collaborate with BORA Chefs during travel events to ensure effective cooking food preparations and cooking operations
- Conduct regular weekly client visits to activate and maintain engagement after training or experience events
- Strengthen relationships with retailers, trade partners, architects, and designers (A&D;) through consistent communication and in office support
- Coordinate with BORA ASM to drive activation within both A&D; and retail networks, supporting sales growth and brand positioning
- Reporting to the Country Manager
Your profile:
- Full work rights within Australia
- Current valid driver’s license
- Strong customer service skills
- Excellent communication and organisational skills
- Experience working commercial kitchen environment, ideally in chef capacity with excellent cooking proficiency
- Proven experience in training, event management, or field marketing roles
- Strong presentation and interpersonal skills, with a hands-on approach
- Ability to coordinate multiple stakeholders (retailers, chefs, internal departments)
- Growth mindset to develop and manage a national network of demonstration chefs with calendar of events
- Excellent communication skills and proficiency in English (additional languages a plus)
- Flexibility for interstate travel and regular evening/weekend events as needed
- Working days, 5 days per week between Monday - Saturday
We are offering:
- Great learning opportunities and full training provided
- A dynamic role – hybrid
- Head office in Drummoyne NSW
- Small national team workplace
- Attractive career development opportunities
- Various team events
We look forward to receiving your full application including the information about your earliest possible start date:
[email protected]
📌 Brand Experience Manager (Sydney)
🏢 Bora
📍 Sydney