Being in a business support role at Australia Post means helping our people deliver for every Australian. Just like our Posties, you’re still the people behind every parcel. Whatever your team or role, you’re helping grow our people, grow our business and making a lasting impact on the Australian community. You’ll find a culture of connection in our great people and the flexibility to balance work with life outside of it.
About the opportunity
As our Fleet Controller, you’ll play a key role in coordinating the day-to-day movement of our fleet, drivers and pickup and delivery operations. You’ll be at the centre of daily transport activities, ensuring work is allocated efficiently, drivers are supported and safety, service and compliance standards are maintained. Working closely with drivers, supervisors, customers and operational teams, you’ll help keep our fleet moving while responding to changing priorities and identifying opportunities to improve performance.
You'll also
- Coordinate drivers, vehicles and pickup and delivery activity to support efficient daily operations.
- Monitor fleet availability, driver workloads and vehicle capacity, adjusting allocations as operational needs change.
- Respond to operational issues, breakdowns, delays and service disruptions while keeping drivers and stakeholders informed.
- Maintain accurate operational, safety, compliance and performance reporting across relevant fleet systems.
- Identify opportunities to improve fleet utilisation, productivity, service performance and day-to-day ways of working.
About you You’re a calm and organised operational professional who enjoys working in a fast-paced environment where priorities can change throughout the day. You’re confident coordinating people and resources, communicating with a range of stakeholders and making practical decisions to keep operations moving safely and efficiently. You’ll bring a proactive mindset,
strong attention to detail and a genuine focus on service, safety and continuous improvement.
You'll also
- Bring experience in fleet, transport, logistics, dispatch, allocation or a similar operational environment.
- Be confident coordinating drivers, vehicles and competing operational priorities in a time-sensitive environment.
- Have strong communication skills, with the ability to work effectively with drivers, customers, supervisors and internal teams.
- Bring a solid understanding of safety, compliance and accurate operational reporting.
- Be comfortable using transport systems and operational data to monitor performance and identify improvements.
What else is in it for you?
- Bring your whole self to work every day and be met by a welcoming bunch of people who respect and support you
- Opportunities for growth and development through formal programs or mentorship
- Exclusive team member discounts and offers for more cash in your pocket, evolving policies for flexible working, leave types and access to health and wellbeing resources
All walks, one route It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.
We welcome people of all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us.
If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at
[email protected] or on 03 8737 9415.
📌 Fleet Controller (Melbourne)
🏢 Australia Post
📍 Melbourne