About us Caledonian Hotel is a prestigious establishment in the heart of North Adelaide, dedicated to providing exceptional hospitality experiences to our guests. We pride ourselves on our commitment to excellence, warm service, and creating memorable moments for every visitor. Our team is passionate about hospitality and works collaboratively to maintain the highest standards of service and professionalism across all aspects of our operations.

About the role We are seeking an Assistant Hotel Manager to join our management team at Caledonian Hotel in North Adelaide. This is a full-time position that plays a crucial role in supporting the smooth and efficient operation of our hotel. As Assistant Hotel Manager, you will work alongside the Hotel Manager to ensure exceptional guest experiences, maintain operational excellence, and lead our team with professionalism and integrity. You will be instrumental in achieving our business objectives whilst upholding our commitment to outstanding customer service.

Key responsibilities Assist in the day-to-day management and supervision of hotel operations, including stock control, staffing, function management, hotel presentation

Support the Hotel Manager in implementing and maintaining operational policies and procedures

Oversee staff management and training to ensure all team members deliver exceptional customer experiences

Handle guest complaints and concerns with professionalism, finding timely and satisfactory resolutions

Manage staff scheduling, performance monitoring and conduct training and development activities

Assist with the coordination of special events, functions and group bookings

Monitor financial performance and budgets within areas of responsibility

Ensure compliance with health,



safety and security regulations throughout the hotel

Conduct regular inspections of hotel and ensure completion of cleaning, tidying and maintenance tasks

Support revenue management initiatives and occupancy optimisation strategies

What we're looking for Minimum 3-5 years of experience in a hotel management or supervisory role within a similar hospitality environment

Proven leadership and team management skills with the ability to motivate and develop staff

Solid organisational and problem-solving abilities with excellent attention to detail

Excellent communication skills, both written and verbal, with the ability to interact professionally with guests and staff at all levels

Customer service excellence with a genuine passion for delivering exceptional guest experiences

Gaming experience

Knowledge of health, safety and hospitality compliance requirements

Flexibility to work varying shifts, including weekends and public holidays as required by the business

A collaborative approach to working within a team environment with strong interpersonal skills

What we offer At Caledonian Hotel, we value our team members and are committed to creating a positive and supportive workplace. We offer competitive remuneration, opportunities for professional development and career progression within our hospitality organisation. Our team benefits from a positive work culture where your contributions are recognised and valued. We encourage work-life balance and provide flexibility where possible, understanding the demands of the hospitality industry. Staff discounts on hotel facilities and dining are available, along with access to professional training and development programmes to enhance your skills and career prospects.

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📌 Assistant Hotel Manager (Adelaide)
🏢 Caledonian Hotel
📍 Adelaide