Blacktown City Council is seeking a Customer Service Officer to be the first point of contact for families, answering phone and email enquiries, explaining enrolment processes and supporting recent families with fees at Kids' Early Learning. You will process enrolments, update records, prepare fee reports, follow up outstanding accounts and coordinate with centres to ensure information is accurate.
This seniority includes handling complaints and maintaining policy knowledge, with a high-volume
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📌 Community Childcare Enrolment & Support Specialist (Sydney)
🏢 Blacktown City Council
📍 Sydney
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