NOC Contact Centre Specialist: Cloud & Incident Resolution (Sydney)

NOC Contact Centre Specialist: Cloud & Incident Resolution (Sydney)

27 Oct
|
Optus
|
Sydney

27 Oct

Optus

Sydney

Optus is seeking a Contact Centre Specialist to deliver high-quality managed services and technical support for a large government client. Working in an ITIL workplace, you’ll own escalated issues, support change and incident processes, and collaborate with customer and internal teams to ensure stability and exceptional customer experience.

The role blends hands-on troubleshooting with strong stakeholder engagement, contributing to customer satisfaction and compliance.

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📌 NOC Contact Centre Specialist: Cloud & Incident Resolution (Sydney)
🏢 Optus
📍 Sydney

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