THE ROLE
The Department of Families, Fairness and Housing (the department) leads implementation and delivery of the current Redress for Historical Institutional Abuse (Redress) and two components of the National Redress Scheme for people who have experienced institutional child sexual abuse (the National Scheme). This includes the Victorian Government Direct Personal Response (DPR) program and the statewide Counselling and Psychological Care (CPC) service. It also leads implementation and delivery of the department's Civil Claims Restorative Engagement pilot.
This position will be responsible for leading a team of staff to deliver these services in accordance with program policy and design. This will involve partnership with people with lived and living experience and service providers along with internal stakeholders, other Victorian departments, jurisdictions and the Commonwealth.
The work will include project, budget, and contract management, recruitment and onboarding of staff and contractors and development, delivery and oversight of counselling and restorative engagement supports and services.
The role will require a strategic thinker with strong innovation and problem-solving skills to creatively address complex policy and project management issues to support implementation in accordance with timeframes. It will also involve leading sensitive work with key stakeholders including people who experienced abuse and neglect in historic institutional settings. As such, it will require the ability to build, communicate with, and maintain sensitive relationships with key stakeholders.




A key component of this role is leading a team of staff and supporting their well-being with consideration to vicarious trauma given the nature of the work.
ACCOUNTABILITIES INCLUDE * Develop operations and practice initiatives to meet the strategic directions for managing and delivering high-quality services. Review and report on high-priority issues, risks and trends and prepare and present comprehensive reports, ministerial briefs and cabinet and agency submissions on complex issues. * Provide leadership, guidance and authoritative advice to internal and external stakeholders and prepare and present detailed, comprehensive reports, ministerial briefs, cabinet and agency submissions on complex policy and sensitive issues. * Maintain an understanding of Commonwealth and State legislative and policy reform directions to influence policy development. Please open the position description to read more.
HOW TO APPLY
Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)
Please apply to submit your interest in this position.

📌 Manager (Melbourne)
🏢 Victorian Government
📍 Melbourne