Business Development Specialist – Signage // North Brisbane – Remote

Position: Business Development Specialist – Brisbane North

Base Location: Brisbane norther suburbs

Employment : Full-time

Signpac – a division of GJI Group is a leading National Signage provider, specialising in the education sector. We are currently seeking a confident, motivated, & proactive Business Development Specialist (BDS) to join the team and expand the School Signs brand in Brisbane northern region.

About the role

In the role, you will be responsible for identifying, pitching, and securing long term relationships with clients. Your school stakeholders can include Principals, Heads of Departments, Business Managers and Administration staff, providing advice and guidance, ensuring all client needs are delivered to expectation.

- Proven sales experience and success, ideally in the signage, education, or LED lighting/electrical industries.
- Outstanding stakeholder management with the ability to quickly form genuine connections, identify, negotiate, and close business deals.
- A high level of comfort in consultative sales, face to face meetings, and client management.
- Solid commercial acumen with the ability to identify opportunities and articulate value propositions.
- Local and interstate travel when required – must have your own vehicle.

The Ideal Candidate:

- Motivated with a proactive solution driven attitude and a hunger to win.
- A customer-first thinking approach.
- Willingness to be a team player, contributor, and collaborator.
- Driven to hit achievable KPI targets.
- Signage or education background highly desirable.

What’s on Offer





- Base Salary + Super + Car Allowance + Commission.
- Full-time Permanent
- A clear set sales pipeline and an opportunity to enter a rapidly expanding organization.
- Autonomous role with the options of working from home.

How to Apply

If this sounds like you, please click the APPLY button to send your Resume including your Sales and Business Development Experience. You must have the right to live and work in Australia to apply for this role. For more information about the role, please email Kishwor Poudel.

About Pet Circle

At Pet Circle, we believe pets deserve the very best, and the people who love them deserve a better way to care for them. Since 2011, we've grown from that single idea into Australia's biggest online pet retailer, with around 700 Pet Circlers across Australia, New Zealand and the Philippines, reshaping how pet parents discover, choose and receive what their pets need.

What you’ll be working on

Deliver best in class customer service in a high-volume and complex, contact centre environment. You will be predominantly phone-based with some live chat and email response. You will be handling customer requests ranging from delivery enquiries to product recommendations.

- Handle all customer queries with the goal of providing an efficient,



effective resolution while delighting our customers, going above and beyond to build loyalty and advocacy
- Be a relationship building expert, creating genuine connections with every pet parent and building the trust that turns a single interaction into a lasting relationship with Pet Circle
- Be solutions focused, owning every customer problem through to resolution and always finding the best outcome for the customer and Pet Circle, not just the quickest workaround
- Apply root cause analysis to recurring issues, digging into why problems happen and sharing your insights so we can fix things at the source
- Champion continuous improvement, proactively identifying and suggesting better ways of working across our processes, tools and knowledge
- Add a personalised, human touch to every interaction, tailoring your service to each customer and their pet so we add value where we matter most
- Deliver on all team and individual KPIs, balancing productivity targets and customer satisfaction metrics
- Be open and receptive to feedback and coaching as we pride ourselves on living our continuous improvement mindset
- Positively contribute to our passionate, pet-loving, customer-oriented, and results-driven team!

What we're looking for

Minimum 2 years’ professional experience in a fast paced, results driven environment where you were managing internal or external customer requests. This may have been a contact centre, customer services or a role with transferable skills

- Fast learner and experience working with online systems and web technologies

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