Capricorn is seeking a Junior IT Service Desk Operator to resolve hardware and software issues with a strong focus on user satisfaction. The role emphasizes explicit communication, empathy, and efficient incident handling using ITSM tools. The successful candidate will support cross-functional teams, contribute to knowledge bases, and participate in ongoing service improvements and major projects within a hybrid work model.
📌 Junior IT Service Desk Operator (Albany)
🏢 Capricorn
📍 Albany
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