Our client is a skilled and dedicated organisation focused on delivering quality construction projects with integrity and a commitment to excellence. They're looking for an experienced Support Analyst with a strong foundation in system administration. The position requires strong technical troubleshooting skills, effective communication, disciplined adherence to change management, and the ability to work both independently and collaboratively within a national IT team. Join a team where you'll have the prospect to take ownership of your workload and play an active role in decision-making!
Key Responsibilities:
- Desktop Support: Provide L1/L2 support across hardware, software, Microsoft 365, mobile devices and network connectivity.
- Systems Administration: Maintain Windows servers, virtual environments, Active Directory, Microsoft 365 and routine administrative scripts.
- Backup and Recovery: Monitor backups, troubleshoot failures and assist with restore testing and disaster recovery.
- Network Management: Monitor and maintain network infrastructure, troubleshoot connectivity issues and coordinate ISP support.
- Security and Compliance: Monitor security alerts, manage patching, remediate vulnerabilities and assist with incident response.
- Documentation and Reporting: Maintain technical documentation, health checks, support tickets and compliance reports.
- Site and Project Support: Deploy and maintain IT equipment across Queensland sites while contributing to infrastructure and security projects.
Key Requirements:
- 3-5 years of experience in desktop support and/or junior systems administration, including hands-on exposure to server, network, and backup environments.
- Working knowledge of Active Directory, Group Policy, and user account management, including creating and troubleshooting GPOs.
- Hands-on experience administering Windows Server in a production environment.
- Working knowledge of VMware vSphere or similar virtualisation platforms.
- Experience monitoring backups and performing restores (Datto BCDR or similar).
- Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs, VPN, Wi-Fi) and experience supporting enterprise firewalls and switching.
- Current Australian driver's licence and access to a personal vehicle.
Key Benefits:
- Join a growing Australian owned organisation where your ideas are valued, achievements are recognised, and career progression is encouraged.
- Join a team where you'll have the opportunity to take ownership of your workload and play an active role in decision-making.
Apply Today:
If you'd like to discuss the opportunity in confidence, please contact Sophia Jones at
[email protected].
By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.
📌 Junior Systems Administrator (Queensland)
🏢 Robert Half
📍 Queensland