About Us

The Victorian Ombudsman (VO) provides a free, independent, accessible and impartial service to the public. Our purpose is to ensure fairness for the public in their dealings with the Victorian public sector, to improve public administration, and engage within both public organisations, the government sector and the broader community. The Ombudsman Act 1973 (Vic) is the governing legislation.

The VO’s role is to ensure that the services of state and local government, and other public organisations are delivered in a fair and reasonable manner that is compatible with the Charter of Human Rights and Responsibilities Act 2006 (Vic) and that human rights have been taken into consideration in decision making.

About this role

The Victorian Ombudsman is seeking a Risk and Performance Analyst to join our Strategy, Risk and Performance team, which supports the Ombudsman to provide strategic direction and govern the VO to effectively manage its risks and achieve its objectives. The Risk and Performance Analyst will establish analytics capabilities to drive evidence-based decisions, high performance, and continuous improvement across the organisation.

Risk and Performance Analyst accountabilities include:

- Framework management: Maintaining and improving risk management and organisational performance frameworks to help achieve strategic objectives
- Measurement: Partnering across the organisation to design risk, control, and performance indicators
- Data, analytics & forecasting: Accessing, analysing,



and interpreting data to identify trends, issues, causes, corrective action, improvement opportunities and predict future performance
- Advisory & reporting: Providing expert risk and performance insights to help leaders make data-driven decisions and producing high-quality business intelligence reports for executive audiences.

Please review the position description for full details.

How to apply:

Applications need to be submitted online via the ‘Apply Now' button.

To be considered for this role, you must include:

- a 1-page Cover Letter addressing the Key Selection Criteria.
- a Resume, no longer than 5 pages.

Applications close midnight Monday 9 November 2026

VO is an equal opportunity employer and is committed to providing an inclusive, accessible and protected work environment. We want to ensure all applicants and employees with disability are treated respectfully and equitably in all stages of the recruitment process.

We encourage job applications from people of all genders, ages, religions, disability, LGBTIQ and cultures, including Aboriginal and Torres Strait Islander people.

VO is committed to supporting our employees work and life balance commitments. All requests for flexible working arrangements will be considered in line with operational requirements.

Employment at the Victorian Ombudsman is subject to:

- Criminal Record check
- Working with Children check
- Statutory Declaration
- Confidentiality Agreement
- Conflict of Interest check

📌 Risk and Performance Analyst (Melbourne)
🏢 Victorian Ombudsman
📍 Melbourne