Our client is a premier global life and health reinsurer operating across Australia, Europe, Asia, and North America, with established offices in the Sydney CBD. Known for technical excellence and strong client partnerships.
About the role
In this role, you will assess life insurance claims across all products for Retail clients, managing key internal and external stakeholder relationships.
- Complex Technical Claims Assessment: Evaluate complex, high-value claims across the full life risk spectrum, including Life/Terminal Illness, Total and Permanent Disablement (TPD), Critical Illness/Trauma, and Income Protection (IP).
- Non-Disclosure & Litigated Matters: Manage contested claims involving pre-existing conditions, duty to take reasonable care misrepresentations,
and Section 29 underwriting reconstructions alongside legal counsel and partners.
- Client Relationship & Advisory: Deliver technical advice and claims expertise to client insurers, driving high performance against Service Level Agreements (SLAs) and running collaborative portfolio reviews.
- Market Proposition & Capability Building: Support the Claims Manager in building and refining market-leading claims propositions, client workshops, and internal underwriting/claims synergies.
- Continuous Career development: Keep abreast of industry codes (Life Insurance Code of Practice), APRA regulations, and dispute trends to maintain elite technical standards.
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📌 senior claims consultant | life insurance (Sydney)
🏢 Hr Partners
📍 Sydney
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