Leidos Australia is seeking an ITSM Tooling Specialist to enable reliable IT service delivery within a Defence program setting. You will design, configure and govern Jira Service Management workflows, forms, SLAs and dashboards, aligning ITIL practices with operational policies and security standards.
You will partner with Service Delivery, Engineering and Business teams to translate requirements into scalable tooling, support multi-environment configurations, and deliver data-driven
📌 ITSM Tooling Specialist — Jira Service Management (Sydney)
🏢 00160 Leidos Australia
📍 Sydney
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