27 Oct
|
ShopGrok Pty
|
Sydney
27 Oct
ShopGrok Pty
Sydney
ShopGrok Pty is seeking a Customer Success Manager for Retail/FMCG SaaS to own the customer journey from onboarding through renewals and growth. You will be the primary commercial and relationship lead across a ~50 account portfolio, delivering proactive engagement, value realization, and cross-functional collaboration with product and engineering teams. You will translate data-driven insights into actionable guidance, run strategic QBRs, and partner with stakeholders to expand adoption of our
📌 Customer Success Lead (Sydney)
🏢 ShopGrok Pty
📍 Sydney