If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered.* Assume personal responsibility for safety and NCLH’s impact upon the workplace.* Ensure smooth Clearance for all crew in accordance with advised Port requirements and OCI / RSSC policies;* Ensure accurate financial reporting of crew accounting, maintenance of crew systems and payroll compliance in accordance with OCI / RSSC policies;* Facilitate information flow to Department Heads, Shipboard Management and OCI / RSSC Corporate;* Liaise closely with Training & Development Manager / HR Manager on board to ensure good relations are maintained and information is shared between all on board;Responsibility and Authority* Guest Experience
+ Demonstrates a genuine concern for guests’ wellbeing at all times;
+ Pro-active approach to problem solving;* Crew Experience
+ Demonstrate a genuine concern for crew wellbeing at all times;
+ Pro-active approach to problem solving
+ Treats crew members as the internal customer* Operational and Administrative
+ All communications with port agents for port clearance requirements and pre arrival notifications for crew.
+ Preparation of clearance papers for each port.
+ E-mail daily crew manifests and movements to shore side and port agents.
+ Prepare Crew Landing forms.
+ Send crew landing forms to port agent.
+ Attend ship's clearance along with Crew Purser.
+ Confirm crew figures in MAPS and Fidelio balance to actual crew count each day.
+ Assist Crew Purser and Crew Administrator with crew sign ons.
+ Assist Crew Administrator with sign on crew photos in Fidelio and MXP and MAPS.
+ Prepare and print crew passes.
+ OCI Uniforms requisitions for sign ons.
+ Assist Crew Purser and Crew Administrator with crew sign offs.
+ Assist Crew Administrator in preparing sign off package
+ Assist at full crew Immigration inspections checks.
+ Assist escorting crew signs off through Customs in terminal in USA.
+ Check Crew out of Fidelio
+ Maintain ships articles for sign offs, sign ons and Master's signature.
+ Assist Crew Administrator in updating MXP, MAPS and Fidelio where required on large turnover days.
+ Overall responsible for all passports and seaman's books and Yellow Fever certificates.
+ Assist Crew Administrator with passport / seaman's book check to crew list before and after hand out / return.
+ Assist Crew Administrator with passport / seaman's books distribution / collection.
+ Assist Crew with general queries along with Crew Administrator.
+ Take Crew cabin maintenance requests.
+ Crew lost luggage follow up with port agents.
+ Update victualling daily.
+ Update voyage report daily.
+ Advise Department heads of position changes.
+ All O&R; and concessionaire Seaman's Books Applications.
+ Monthly update of crew sign off dates in Fidelio
+ - Prepare MCV for Australia when required.
- Prepare Visa application for disembarking crew when / where required.
- Attend Crew Welfare Meetings and assists with Crew Welfare activities
- Cover Reception desk for meetings
+ Finance
- Sets up US crew in payroll in MXP as Taxable.
- Collects W4 and all US taxes paperwork and sends to shore side.
- Prepare expense reports.
- Data entry of expenses and deductions.
- Data entry Deck and Engine Overtime & balance against payroll journal entry.
- Data entry of medical commission and foreign currency commission.
- Balance Payroll Journal Entry to Additions & Deductions Sheet and review the wage components according to the GL Journal entry before EOM.
- Print and distribute crew pay slips EOM.
- Administer payroll confirmation report – ensure all signed etc.
- Assist with EOM payroll package.
- * Assist Crew Administrator with Crew time and attendance system.
* Review crew open balance report to monitor crew spending.
* Take cash payments for crew accounts during crew hours.
* Sell foreign currency to crew.
* Provide US $ change to crew.
- Training and Development
* Supports and guides Crew Administrator
* Trains, coaches and leads crew to consistently superior levels of performance;
* Creates and maintains a positive work environment;
* Models excellent leadership behavior;
* Promotes, participates in and actively sugge
📌 Second Purser (Canberra)
🏢 Norwegian Cruise Line
📍 Canberra
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