We are seeking a mature, experienced, admin-orientated Customer Service and Sales person to assist in the running of our two modern self-storage facilities in Moorabbin and Abbotsford. This is a permanent part-time role approx 30 hours per week (all day Thurs-Fri-Sat plus 5 hours on Sunday) with the possibility of transitioning to full time in 2027.

We are particularly interested in hearing from mature, down to earth individuals with prior roles in real estate, property management, hotel reception or any other position that prioritises face to face customer exposure.

WHAT WE OFFER Secure long-term employment with a successful and growing business

A good salary and very pleasant working conditions

The support of a friendly, dedicated and experienced team

Full training and opportunities for ongoing growth and advancement

WHAT YOUR DAY WILL LOOK LIKE This is an interesting and varied role which will draw on your excellent customer service skills as you:-

respond to the needs of existing customers

handle all telephone, email and walk-in enquiries

liaise with customers and help them satisfy their self-storage needs

sign up customers, take payments and update customer records





ensure customer loyalty by offering exceptional follow-up service and support

be proactive and diligent in the maintenance and cleanliness of both facilities

be the face of the business by delivering friendly, flawless, customer care

OUR IDEAL CANDIDATE

is happy to "float" as needed between Moorabbin and Abbotsford

is happy to work on the weekend

has proven experience delivering confident and diplomatic customer service

is a rapid accurate typist

has strong admin and computer skills

has a current driver's licence and their own reliable vehicle

We are also looking for a number of "soft" skills that will set you apart

a dynamic individual who likes to take ownership of your role

an empathetic "people person" who prides yourself on delivering high quality customer care

team-oriented with a strong sense of responsibility

someone with common sense, resourcefulness and initiative

someone who displays a strong attention to detail

someone with good problem solving and conflict resolution skills.

📌 Part Time Customer Service (Melbourne)
🏢 Wallaby Storage
📍 Melbourne