27 Oct
|
One World Rental
|
Mordialloc
27 Oct
One World Rental
Mordialloc
About us: “ Commitment to the deployment of cutting edge event technology solutions, anywhere in the work. Guaranteed.”….
One World Group provides technology equipment and services for events, helping clients deliver projects across a range of locations and sectors.
One World Giving supports fundraising campaigns and events through technology. We work with clients to understand what they need, recommend suitable solutions and help make sure the technology works for their event.
The team works closely with clients and colleagues across One World Group. Campaigns and events can involve several moving parts, and requirements can change at short notice. Staying organised, communicating clearly and following things through are important parts of the job.
Our Values
Commitment – “We make it happen.” Anytime. Anywhere. We don’t make excuses – we find solutions. When things get complex, we lean in, not out.
Collaboration – “Better together.” One size never fits all. We listen first then build solutions together – with our clients and each other.
Responsibility – “We own the outcome.” Own it. Protect it. Improve it. We take responsibility for outcomes, relationships and our impact on the world around us.
Value – “More than rental.” We go beyond the kit. Our value isn’t what we just supply – it’s in how we think, advise and deliver.
The Role
The Account Manager is responsible for managing client relationships, developing existing accounts and identifying new opportunities for One World Giving.
You’ll work with clients to understand their fundraising campaigns and event requirements, recommend suitable technology and services, and help turn their plans into successful deliveries. This includes presenting and demonstrating technology, responding to enquiries, preparing proposals and keeping in regular contact with clients.
You’ll manage several clients, campaigns and deadlines at the same time, working closely with colleagues across One World Group to make sure requirements are understood and plans are followed through.
This role would suit someone who enjoys building relationships, understands the importance of good client service and is comfortable taking ownership of a project from the initial conversation through to delivery.
Experience in fundraising campaign management would be particularly useful, as would a background in events.
What you’ll be doing…..
- Manage existing client accounts, maintaining regular contact and building relationships that encourage repeat business.
- Identify opportunities to develop accounts, increase client spend and introduce additional services where they meet the client's needs.
- Research and contact prospective clients to generate new business opportunities for One World Giving.
- Understand clients’ fundraising campaign and event requirements, recommending suitable technology and services.
- Present and demonstrate technology to clients, explaining how it can support their campaign or event.
- Respond to enquiries, prepare proposals and follow opportunities through to confirmation.
- Coordinate client requirements, campaign details and deadlines, keeping accurate records and making sure important information is not missed.
- Work closely with colleagues across One World Group to coordinate plans, communicate requirements and support successful campaign and event delivery.
- Keep client records, sales activity, pipeline information and forecasts accurate and up to date.
- Monitor account performance and follow up with clients to understand what worked well and identify future opportunities.
- Provide clear updates to colleagues and clients, addressing questions or changes promptly.
- Attend or support fundraising events when required, including occasional evening or weekend work.
What matters in this role …..
- You build trust with clients and take the time to understand what they need.
- You communicate clearly and confidently, including when presenting or demonstrating technology.
- You are highly organised and pay close attention to detail, particularly when managing campaign requirements and deadlines.
- You take ownership of your accounts and follow things through rather than waiting to be chased.
- You stay calm and practical when plans change or several priorities need your attention.
- You work independently when needed but communicate and collaborate well with the wider team.
Experience we are looking for …..
- Experience in account management, sales, client relationship management or a similar customer-facing role.
- Experience managing multiple clients, projects or deadlines at the same time.
- Fundraising campaign management experience is highly desirable.
- Events experience is highly advantageous.
- Confidence presenting information, explaining products or demonstrating technology to clients.
- Positive IT skills and the ability to learn and explain technology products or services.
- Experience using a CRM system or other tools to manage client information, activity and follow-ups.
- Event technology experience would be useful but is not essential.
- Strong written and verbal communication skills.
You’ll probably do well here if you …..
- Enjoy building relationships and helping clients find the right approach for their campaigns and events.
- Like taking ownership and making things happen rather than waiting for someone else to move things forward.
- Can manage several clients and deadlines without losing track of the detail.
- Are comfortable presenting to clients and explaining technology in a clear, straightforward way.
- Enjoy working with a team but can also organise your own workload and work independently.
- Have a genuine interest in fundraising, events and technology.
- Are flexible when events require occasional evening or weekend support.
Additional Information …..
- This is a permanent, full-time position based in Sydney or Melbourne, Australia.
- The role involves regular communication with clients and close coordination with colleagues across One World Group.
- The workload may vary around fundraising campaigns and live events, so good organisation and flexibility are important.
- Occasional work outside standard business hours may be required to support evening or weekend fundraising events.
- The successful candidate will be expected to represent One World Group professionally when dealing with clients, partners and colleagues.
📌 Account Manager - One World Giving (Mordialloc)
🏢 One World Rental
📍 Mordialloc