You'll be the welcoming voice our customers hear when they call, helping book their jobs and organise our electricians' schedules. Your work will help keep the day running smoothly and make sure our customers feel looked after from their first call.
Key responsibilities
- Answering customer calls and responding to enquiries
- Booking jobs and confirming appointments
- Scheduling our electricians and keeping customers updated
- Keeping customer information and job details organised
- Helping with emails, paperwork and general office administration
- Working closely with the owner and team to improve how we do things
About you
- Friendly and confident speaking with customers
- Organised, reliable and willing to learn
- Comfortable using computers and learning new systems
- Proactive—you notice what needs doing and follow through
- Keen to build a career and grow alongside a business
- Experience in administration, customer service or scheduling is helpful, but a outstanding attitude and willingness to learn matter too
About us
Russo Electrical is a growing electrical business looking for a friendly, motivated and organised person to become a key part of our team.