The Senior Golf Operations Manager is responsible for the day-to-day leadership and coordination of all golf operations at Clifton Springs Golf Club. This role ensures exceptional member and visitor experiences while driving operational efficiency, revenue growth, and team performance across the pro shop, competitions, coaching programs, and club operations.

Key responsibilities

Oversee daily golf operations including tee sheet management, competition delivery, and handicap administration

Ensure seamless coordination between ground staff, pro shop, and hospitality teams for optimal course conditions and playing experiences

Manage tournament and event operations, including corporate days, member competitions, and special programs or events

Implement and maintain golf operations software systems (e.g. Golf Genius, MiClub, Eaglei360)

Lead and schedule the golf operations team across a 7-day roster

Support performance reviews and training for Pro Shop staff

Foster a high-performance culture focused on member service, sales, and operational excellence

Manage recruitment, onboarding, and retention of casual and part-time team members

Serve as a key point of contact for member enquiries, feedback, and relationship management





Ensure consistent delivery of premium service standards across all touchpoints

About you

Minimum 5 years' experience in golf operations or club management

Proven leadership and team management capabilities in a hospitality or sporting workplace

Strong commercial acumen with examples of demonstrated revenue growth impact

Excellent communication, interpersonal, and stakeholder management skills

Proficiency in golf operations software and Microsoft Office suite

Current driver's licence and availability to work across a 7-day rotating roster

PGA qualification or relevant tertiary qualification in sports management, business, or hospitality (desirable)

Experience with Golf Genius, MiClub, or similar golf management platforms (desirable)

Background in retail management, merchandising, or visual display (desirable)

Knowledge of Golf Australia handicapping systems and competition formats (desirable)

Competitive salary package commensurate with experience

Superannuation in line with legislative requirements

Access to club facilities and golf privileges

Professional development and training opportunities

Performance-based incentives (subject to agreement)

📌 Senior Golf Operations Manager (Geelong)
🏢 Clifton Springs Golf Club
📍 Geelong