About Us The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters At Moneycare, The Salvation Army's national financial counselling and financial capability program, we help people move beyond financial crisis and build lasting financial wellbeing. Every day, our Financial Counsellors make a tangible difference by supporting individuals and families facing hardship to navigate complex financial challenges, advocate for their rights, and create pathways towards a more secure future.

Number Of Positions Available 1

About Us The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why this role matters At Moneycare, The Salvation Army's national financial counselling and financial capability program, we help people move beyond financial crisis and build lasting financial wellbeing. Every day, our Financial Counsellors make a tangible difference by supporting individuals and families facing hardship to navigate complex financial challenges, advocate for their rights, and create pathways towards a more secure future.





About The Role As a

Financial Counsellor , you'll work with clients facing complex financial hardship, providing advocacy, and holistic case work. You'll empower people to overcome immediate challenges, negotiate with creditors and service providers, access critical supports, and build the confidence and capability needed to achieve long-term financial resilience.

This role is an opportunity for you to use your expertise to create meaningful, life-changing outcomes for people experiencing financial stress.

Reporting to the Team Leader, this is

a permanent full time

position, based

on-site

in dual locations Coburg and Greensborough, VIC.

Conditions Compensation is in accordance with

SCHADS Award Level 4-5.

SCHADS 4

- $46.70 – $50.25 hourly (without accreditation),

SCHADS 5 -

$53.43 - $55.85 (with accreditation) + superannuation based on experience level and qualifications, exclusive of penalties, allowances, NFP salary packaging.

How You Will Make An Impact

Support individuals and families experiencing financial hardship through compassionate, person-centred financial counselling and support

Build trusted relationships that encourage confidence, self-determination, and positive long-term outcomes





Develop tailored action plans that help clients address financial challenges and achieve their personal goals

Advocate for clients and connect them with the services, resources, and supports they need to thrive

Drive meaningful outcomes by monitoring progress, reviewing support plans, and celebrating client successes

Strengthen community financial wellbeing through financial literacy education and capability-building initiatives

What You Will Bring

A Diploma in Financial Counselling

Be an accredited member, or actively working towards accreditation, with a Victorian-recognised financial counselling association

Relevant experience in a social service environment and/or a good understanding of issues around the causes of financial hardship and financial exclusion

A current Employee Working with Children Check

What We Offer The Salvos offer eligible employee’s a well-balanced package of meaningful benefits including

Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit

Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities

Access to EAP and health & wellness initiatives incl Fitness Passport

Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)

Ongoing training and development opportunities that enhance on the job skills and proficiency

Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts

The Salvation Army is an Equal Opportunity Employer who prov

📌 Financial Counsellor (Melbourne)
🏢 The Salvation Army Australia
📍 Melbourne