As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey—from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.

While HJB Travels Agency USA is proudly based in Massachusetts, we foster a

supportive, global community . We provide

structured training, mentorship, and ongoing support for agents located in the Australia , ensuring you’re fully equipped to succeed regardless of location.

Key Responsibilities

Respond to client inquiries across various channels (email, phone, messaging)



in a timely and qualified manner.

Support clients with booking modifications, cancellations, and special travel requests.

Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.

Follow up with clients to confirm travel plans and gather feedback post-trip.

Address concerns with empathy and efficiency, ensuring client satisfaction.

Remote flexibility – work from anywhere, with hours that fit your lifestyle.

Exclusive travel perks and

📌 Lead Carpenter – Luxury Architectural Homes (Sydney)
🏢 Conly Peninsula
📍 Sydney