Big4Bank is seeking a Fraud and Scams Officer to join our Parramatta-based contact centre. You will monitor real-time alerts, assist customers, and take immediate actions to minimise financial loss for both the customer and the bank. You will handle high-volume calls, manage fraud alerts from identification to resolution, and work with Risk, Legal, and Branch teams to secure accounts. The role requires robust communication and a proactive, solution-oriented mindset.
📌 Fraud & Scams Investigator - Hybrid, Training (Sydney)
🏢 Randstad
📍 Sydney
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