Customer Support Representative (Canberra)

Customer Support Representative (Canberra)

27 Oct
|
Data#3
|
Canberra

27 Oct

Data#3

Canberra

• Join a forward-thinking organisation that values new ideas and innovation.
• Established professional development programs Join a high-performing Infrastructure Sales team as a Customer Support Representative, where you’ll play an important role supporting Account Managers and helping deliver great outcomes for customers. This is a fast-paced, collaborative environment where robust administration, attention to detail and teamwork directly contribute to sales success and long-term client relationships. You’ll work closely with a tight-knit team across sales, logistics and customers, gaining valuable exposure to the full sales process while helping drive real commercial outcomes. In this role you will:
• Provide day-to-day support to a busy sales team to help progress opportunities and deliver on customer needs
• Prepare accurate and timely quotations and assist with sales proposals and tender submissions
• Respond to internal and external customer queries, ensuring a high level of service and professionalism
• Maintain customer pricing, sales portals and key sales administration systems
• Support forecasting updates, account planning and order placement activities
• Liaise with logistics and internal teams to manage stock allocation, backorders and fulfilment queries
• Produce reports and assist with general sales and customer administration as required About You
• Some exposure to sales or sales support
• Understanding of basic sales concepts such as margins,



cost vs sell price and logistics impacts
• Strong administration skills with excellent attention to detail
• Clear and professional written and verbal communication skills
• Comfortable using systems and Microsoft Office tools, particularly Excel and Word
• Reliable with a consistent work ethic and ability to manage competing priorities
• Enjoy working in-office and contributing to a collaborative team environment If you are looking for an opportunity to step into the commercial side of the technology industry, develop valuable sales support skills and be part of a supportive team where your work genuinely contributes to winning and delivering business, we would love to hear from you. Who is Data#3? An ASX200-listed leading IT services provider, Data#3 delivers innovative technology solutions to businesses across Australia and Fiji. Headquartered in Brisbane with a 1,400-strong team and $3B in FY25 gross sales, we are as passionate about our people as our tech. Voted HRD's Employer of Choice for 11 years running and a 2026 Best Workplaces in Technology title. At Data#3, we value diversity, equity, and inclusion as key to a thriving workplace. We are committed to building a culture where everyone feels welcome, respected, and valued—and we encourage your application. Data#3 will request as part of the recruitment process, reference checks, police checks and verification of your right to work in Australia.

📌 Customer Support Representative (Canberra)
🏢 Data#3
📍 Canberra

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