The High Touch Operations Manager (HTOM) works with our most strategic and impactful customers delivering premium support services. We are seeking experts in customer service and delivery with a passion for customer service. Skills and requirements Excellent presentation skills, comfortable with presenting to senior management level Robust account and stakeholder management skills Proven skills in incident and problem management Excellent written and verbal communication skills Experience in a support environment Able to collaborate with a cross-functional team and work under pressure ITIL or project management certifications a plus. A general understanding of technology, networking technologies, and services. BS/CS/Business or equivalent or 5+ years of experience Please contact me for a full
job description
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📌 High Touch Operations Manager (Perth)
🏢 Flint International
📍 Perth
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