Job Type
Permanent
- Full Time

Location:
Sydney Job Category: Cisco Founded in 1978, Dicker Data is Australia’s leading locally owned and operated distributor of ICT hardware, software, cloud and IoT solutions for over 10,000 reseller partners across Australia and NZ. An ASX listed (ASX: DDR) company, we are recognised in the industry for our award-winning record of gender equality, diversity and inclusion and we pride ourselves on building sustainable business practices. We understand the importance of hiring the right people to build successful teams, and of supporting our people to reach their full potential in every aspect of work and life. Our Vision To inspire, educate and enable Australian technology resellers to achieve their full potential through the delivery of unparalleled service, technology and logistics. Our Values At Dicker Data, We Pride Ourselves On Our Family Centric Culture. Our People Band Together For a Common Goal, Willing To Lend a Helping Hand And Often Going Above And Beyond To Support Their Colleagues. The Values That Underpin Our Company Culture Are The Drivers Of Our Ongoing Success
• Agile
• Solution focused
• Respect for all people
• Integrity in the way we operate

Job Description
What you will do in the role The Cisco and Everpure Program Manager role supports the strategic objectives of the Cisco and Storage Group Business Unit. The role translates Cisco and Everpure programs and priorities into effective go-to-market initiatives through Dicker Data, driving partner engagement, adoption and business growth. Working across Sales, Architecture, Presales, Marketing, IT and other teams, the role coordinates program execution and identifies opportunities to improve and automate supporting business processes. Program Focus
• Translate Cisco and Everpure programs, priorities and strategic initiatives into effective go-to-market activities through Dicker Data and its partner ecosystem.



This will broadly include programs such as EAs , CX and CMSP , offerings such as MSLA , and engagement with partner groups such as MSPs .
• Coordinate internal teams to effectively launch and execute vendor programs.
• Develop strategic partner relationships by providing guidance that strengthens customer lifecycle capabilities, supports service adoption and enables partners to deliver sustained value to their customers, including the development of advisory capabilities that may be offered on a commercial basis.
• Monitor program performance and work with vendor and internal stakeholders to improve commercial outcomes.
• Lead the development of processes and automation for the EA and SaaS business, working with Cisco, Everpure and Dicker Data IT to improve scalability, operational efficiency and the value delivered to partners. Partner & Sales Engagement
• Engage with partners to drive program awareness, adoption and business development.
• Develop and deliver partner enablement and training aligned with Business Unit objectives.
• Equip internal sales teams with the knowledge and insights required to effectively position vendor programs and opportunities. Communication
• Act as a key communication link between Cisco and Everpure, Dicker Data and its partner community.
• Build strong relationships across vendor, partner and internal stakeholders to support program execution and commercial outcomes.
• Ensure relevant vendor programs, initiatives and operational changes are communicated clearly and effectively.




• Connect stakeholders across the business to align activity and resolve issues that may impact program success. Desired Skills And Experience What you will need to succeed in the role
• Minimum five years' experience in product management, program management, vendor management or a related technology role.
• Strong commercial acumen with the ability to translate vendor programs into effective go-to-market activities.
• Demonstrated ability to manage multiple programs, priorities and stakeholders through to successful execution.
• Strong relationship-building and stakeholder management skills across vendors, partners and internal teams.
• Excellent written and verbal communication, presentation and influencing skills.
• Robust organisational, planning and problem-solving skills with the ability to manage competing priorities and deadlines.
• Ability to work effectively both collaboratively and independently.
• Strong proficiency with Microsoft 365 and the ability to quickly adopt new systems, tools and processes. Our Benefits
• A highly market-competitive salary package depending upon experience
• Hybrid and sustainable working environment
• Staff only on-site gym & weekly corporate fitness classes
• A selection of freshly prepared lunch options provided daily
• Free on-site parking and electric parking stations
• A relaxed, modern office setting with smart casual dress
• Access to discounted banking, superannuation, and health and wellbeing offers via our corporate partners
• Company paid parental leave scheme
• Employee Assistance Program
• On site school holiday program for children of Dicker Data staff
• United Airlines (and partner airlines) travel discount
• Annual flu vaccinations
• Long Service rewards Only those with the legal right to work in Australia may apply for this position. Only short-listed candidates will be contacted.

📌 Program Manager (Sydney)
🏢 Dicker Data
📍 Sydney