Account Manager (Sydney)

Account Manager (Sydney)

27 Oct
|
Always Human
|
Sydney

27 Oct

Always Human

Sydney

ALWAYS HUMAN Social Media & Influencer Manager (Account Manager) THE ROLE Always Human is looking for a creative, ambitious and dedicated Social Media & Influencer Manager, working on global brand accounts. The role is perfect for a curious and connected person who lives and breathes all things social, has their finger on the pulse of pop culture and has an eye for what makes great content (both photo and video). We’re looking for a tastemaker who loves to create, unpack and subvert trends both online and offline. Bonus points if you’re interested in the health/wellness and food space. The ideal candidate is someone who has a strong understanding of the influencer landscape, proven experience in negotiating partnerships, and the ability to develop compelling social media briefs that drive engagement and brand impact. With 2+ years of agency experience, this role is perfect for a Senior Account Executive looking to step up to Account Manager. The successful candidate will thrive on managing key consumer accounts day-to-day, contributing to the broader strategy and planning across the agency and assisting in new business development. The candidate will be extremely detail-oriented, have good time management, have exceptional written and verbal communication skills, and have a ‘can do’ attitude to take on any task big or small. This role requires the candidate to be proficient in using social media
- strategy, content and analysis. WHO WE ARE Always Human is a sports and culture marketing agency that builds influence for brands and represents the talent who shape it. We operate through two core divisions
- Brand Marketing and Talent Representation. As the retained marketing agency for clients including Oakley, YoPRO and Prime Video, we develop strategies, campaigns and partnerships that strengthen their place in culture. Our Talent division represents a select group of athletes and creators, combining career guidance, commercial strategy and long-term brand building.



Our roster includes football star Mary Fowler, Olympic champion Jess Fox, AFL young gun Will Ashcroft and hit sports podcast Hello Sport. Our experience across both brand marketing and talent representation gives us a distinct advantage in understanding what each side values. ROLE & RESPONSIBILITIES Key tasks within the role include: Client Management
• Assisting the SAM with leading client accounts to facilitate and execute all briefs
• Planning and project management, inclusive of timeline delivery, scoping, forecasting, competition research, digital audits and financial reporting
• Ensure client campaigns are on strategy, on budget, on time and on target
• Developing and executing client presentations in Keynote, Google Slides, Canva and PowerPoint, and be confident in presenting to clients
• Prepare detailed weekly, fortnightly and monthly reports to all clients (if required)
• Work with exceptional organisational and relationship skills, also ensuring high quality and responsive service to clients at all times
• Provide client council, identify client risks and solutions, and escalate risks to SAM where needed
• Expectation to respond to client communication outside of office hours when required for e.g. crisis comms, events or campaign delivery deadlines Strategic Planning
• Support the SAM in developing and executing creative, tactical and innovative integrated comms (inclusive of social, content, advocacy, PR and events/activations) strategies and campaigns for clients to strengthen their brand identity and market presence




• Remain informed and up to date on all relevant social, influencer and broader marketing trends and platforms to enhance results and assist in providing key insights for clients Influencer Marketing, Advocacy & Partnerships
• Have a strong understanding of the influencer landscape
• Develop, implement and manage social media influencer programs for clients utilising influencers and content creators across Instagram, TikTok, YouTube, Facebook and LinkedIn, ensuring a deep understanding of KOL’s within all verticals and fostering relationships with them
• Negotiation of influencer and content creator partnerships Content & Channel Management
• Manage and support the team on the development of content from internal and external sources to create content calendars across all social channels, ensuring content is on-brand and visual flow is cohesive. This also includes coordinating briefs and content shoots for owned content that sits across each client’s channels
• Maintain an aptitude for thinking creatively and sharing those creative ideas with clients
• Overseeing community management, troubleshooting and assigning issues as they arise
• Ensure consistency of client tone and messages across all brand touchpoints
• Implementation and monitoring of paid social activity across Facebook, Instagram, YouTube, TikTok, LinkedIn and Pinterest Leadership & Collaboration
• Collaborate with all teams to leverage planned initiatives and activities where appropriate
• Have a team-oriented spirit to work towards the best outcome for clients and Always Human LIFE AT ALWAYS HUMAN
• A supportive, inclusive atmosphere and a team that values your contributions
• Training and development support
• Birthday Leave
• Team lunches, birthday treats, social outings and volunteer opportunities through our ‘Human Cause’ initiative
• Hybrid working arrangement (office/home)  ROLE Available now

📌 Account Manager (Sydney)
🏢 Always Human
📍 Sydney

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