27 Oct
|
EVT Group
|
Sydney
Night Manager
- Atura Blacktown | Full-time About EVT Atura Blacktown is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers: each day is a chance to add the wow factor for our customers and continually grow in our own careers. At Atura, we’re a people place: unconventional, social and full of energy. Our hotels are designed for connection, comfort and community. Whether you’re pouring drinks, sharing local tips or welcoming guests with a warm smile, you’ll be part of a team that’s Always Open to possibility. Join us and help create the kind of place people never want to leave. EVT has an endless range of roles and career paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there are no limits on where your career could take you.
Key Responsibilities
• Act as the hotel manager overnight in the absence of the General Manager, Front Office Manager and Hotel Manager.
• Welcome, check in and check out guests with efficiency and friendliness, and respond to guest needs, comments and complaints with tact and urgency.
• Complete the night audit thoroughly and accurately,
including posting all revenue and payments and identifying any discrepancies.
• Follow all cashiering policies and procedures, and liaise with accounts so the documentation supporting audit functions is complete.
• Secure the hotel overnight in line with existing procedures, and maintain a clean and safe environment in line with workplace health and safety guidelines.
• Supervise the Assistant Night Manager, Night Auditors, Night Porters and other non-managerial staff on shift, keeping communication open across the night team. What You’ll Bring
• Full working knowledge of the hotel’s computer systems as they relate to night audit functions.
• Knowledge of current room rates and packages, and the ability to book, update, amend and file reservations accurately.
• Experience supervising a team and coordinating with Housekeeping, Reservations and Maintenance so rooms are ready for arriving guests.
• A genuine sense of care for guests, with the tact and diplomacy to handle feedback and complaints.
• Knowledge of the local area as a destination, including the services available and any special events taking place.
• A commitment to hotel policies, procedures and training, including participation in Front Office communication and training sessions. How You Work
• Inclusive leader: values diverse perspectives; builds belonging.
• Hands-on and non-hierarchical: leads from the front.
• Resilient and solutions-focused: stays calm, moves fast.
• Growth mindset: learns, shares, and levels up others. Perks from Day One As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels, no ivory towers.
• 50% off dining and stays across EVT hotels, including QT, Rydges, Atura, LyLo and more.
• $2 movie tickets plus discounts on Gold Class, Moonlight Cinema and Candy Bar.
• Seasonal perks at Thredbo.
• Rapid growth opportunities across our hotel and entertainment network.
• Paid parental leave; community and volunteering opportunities.
• Parking Available Police check Please note that the successful candidate for this position will be required to undergo and satisfactorily pass a criminal record check as part of the recruitment process. Apply Now Join Atura Blacktown and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day. Apply online now and submit your CV. You’ll be taken to our secure EVT careers portal (powered by Dayforce), our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better. We welcome applicants from all backgrounds and review applications as they come in, so don’t wait We can’t wait to see the places your career will go with EVT.
📌 Night Manager (Sydney)
🏢 EVT Group
📍 Sydney