Repair Technician – B2B & Onsite Services | Malaga, WA
Join Our Repair Team! Put your technical skills to work repairing smartphones, tablets and robotic devices in a hands-on role with one of Australia's leading mobile and tech retailers.
About Us
At PTC Phone Tech & Comm, we're passionate about keeping technology working. Since 2009, we've grown into a national business with over 80 stores, specialising in mobile accessories, device repairs and innovative tech solutions.
We're looking for an experienced Repair Technician to join our Malaga Service Centre, supporting our B2B clients and C2Y onsite repair services.
The Opportunity
Based in Malaga, WA, you'll work in a full time position, diagnosing, inspecting and repairing electronic devices while delivering exceptional customer service.
What You'll Be Doing
- Diagnose, troubleshoot and repair smartphones, tablets and other electronic devices.
- Inspect, diagnose and repair robotic vacuum cleaners.
- Complete B2B repairs and attend C2Y onsite customer appointments.
- Communicate inspection findings, repair recommendations and service updates via phone and email.
- Manage repair workloads while maintaining quality and safety standards.
- Maintain accurate service records and an organised workspace.
What You'll Bring
- Proven experience repairing smartphones and tablets
- Strong diagnostic and troubleshooting skills.
- A valid driver's licence – essential.
- Access to reliable personal transport for C2Y onsite appointments
- Confidence communicating technical information to customers.
- Ability to safely undertake manual handling tasks involving equipment weighing up to 20kg, with appropriate equipment and assistance where required.
- Excellent attention to detail, organisation and time management.
- Ability to work independently and collaboratively.
Experience repairing robotic vacuum cleaners and working in a B2B repair environment will be highly regarded.
What's In It for You?
- Supportive team environment with ongoing training.
- Opportunities to expand your technical expertise.
- Staff discounts and employee benefits.
- Career development opportunities within a growing Australian tech business.
Our Recruitment Process
Our recruitment process may include an initial phone screen, interview and assessment of relevant technical skills and essential job requirements. Employment-related background checks may also apply where appropriate to the position.
PTC is committed to fair and inclusive recruitment. We welcome applications from people of all backgrounds and can discuss reasonable adjustments throughout the recruitment process.
Ready to Put Your Repair Skills to Work?
If you're an experienced technician who enjoys problem-solving, working with technology and delivering quality customer service, we'd love to hear from you!
Apply now and join the PTC Repair Team in Malaga!
Company Overview
More than a workplace: PTC is a community where teamwork, growth, and purpose drive everything we do.