We are seeking an experienced Psychosocial Recovery Coach / Support Coordinator to join our team on a subcontractor basis.

This role would suit someone with experience supporting NDIS participants, particularly those with psychosocial disabilities, who is confident working independently, managing a caseload and helping participants build capacity, strengthen their independence and work towards their personal goals.

We understand that starting a recent subcontractor role takes time, and we want to make the transition as smooth as possible.

Gradual Caseload Build-Up

You won't be expected to take on a full caseload straight away. You will start with a small number of participants, and we will work with you to gradually build your caseload as you settle into the role. This will give you time to establish relationships with your participants, become familiar with our processes and build your caseload at a manageable pace, with support from our team along the way.

The Role

- Tuesday to Friday
- 8:00 am – 4:00 pm
- Hourly rate starting from $75 per hour
- Subcontractor position
- Work from home
- Start with a small number of participants, with support to gradually build your caseload
- Provide Psychosocial Recovery Coaching and/or Support Coordination to NDIS participants
- Support participants to build capacity, develop recovery-oriented goals and increase their independence
- Assist participants to understand their NDIS plans and connect with appropriate supports and services
- Coordinate with participants, families, informal supports, providers and other stakeholders
- Assist participants to navigate challenges,



build resilience and work towards their recovery goals
- Maintain accurate case notes, progress reports and participant records
- Monitor participant needs and identify changes in circumstances or support requirements
- Previous Astalty experience required

About You

You will have:

- Minimum 12 months' experience in Support Coordination and/or Psychosocial Recovery Coaching
- Strong knowledge of the NDIS and relevant operational requirements
- Experience working with people with psychosocial disabilities and complex support needs
- An understanding of recovery-oriented practice, trauma-informed approaches and person-centred support
- The ability to work independently, manage a caseload and prioritise competing demands
- Excellent communication, organisational and relationship-building skills
- Confidence working collaboratively with participants, families, providers and other stakeholders
- Previous Astalty experience
- Current Blue Card
- Current NDIS Worker Screening Clearance / Yellow Card, as applicable
- Current National Police Check
- Current Australian driver's licence
- Reliable vehicle and appropriate vehicle insurance
- Your own laptop and mobile phone




- Your own Professional Indemnity and Public Liability insurance

What We Offer

- Hourly rate starting from $75 per hour
- Consistent Tuesday–Friday hours
- Work-from-home flexibility
- A gradual caseload build-up, starting with a small number of participants
- Support and guidance from our team as you settle into the role and grow your caseload
- A supportive and collaborative team environment
- The opportunity to work with a specialist Support Coordination business
- An independent subcontractor arrangement
- The opportunity to make a meaningful difference in the lives of NDIS participants

How to Apply

If you are an experienced Psychosocial Recovery Coach / Support Coordinator looking for a flexible, work-from-home opportunity with a professional and supportive team, we would love to hear from you.

Please submit your resume outlining your relevant experience, qualifications, experience working with psychosocial disabilities, and current checks and clearances.

Join SSCC QLD and help participants build capacity, strengthen their independence and work towards a life that is meaningful to them.

Pay: From $75.00 per hour

Application Question(s):

- Do you have a current NDIS clearance and Working with Children Check (Blue Card)?
- Do you have a current Police Check or willing to obtain?
- Do you have experience using Astalty CRM system?
- Do you live on the Gold Coast, Tweed Coast or Brisbane?

Experience:

- Psychosocial Recovery Coaching/Support Coordination : 1 year (Required)

Work Authorisation:

- Australia (Required)

Work Location: Remote

📌 NDIS Psychosocial Recovery Coach/Support Coordinator - Gold Coast QLD - Subcontracting Opportunity
🏢 Specialised Support Coordination
📍 Gold Coast