AI Job Summary

- Certificate III in Disability, Individual Support or an equivalent qualification is essential.
- Current First Aid and CPR certificates are required before commencement.
- Requires NDIS screening, police and WWCC checks, plus an unrestricted licence, comprehensive insurance and current registration.

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Role Type

On-site • Temporary • Casual • Mid-Level – 1–3 years, complex needs, shift leading

Pay Rate

$45.28 AUD – $99.62 AUD (Hour)

Description

- DISABILITY SUPPORT WORKER – SIL, DIGGERS REST

- Location: Diggers Rest VIC 3427 | SCHADS Award + Penalties | Casual – Ongoing Roster

- About the Role

- We are seeking reliable, caring and grounded female Disability Support Workers to join our Supported Independent Living (SIL) team at a calm, well-run home in Diggers Rest.

- You will work in a settled, predictable home with a sensory and game room and a private backyard. The focus is on routine, comfort, community access and helping residents live the life they choose.

- You will work under the guidance of a Key Worker and the leadership team. You will join experienced staff who know the home well and will help you settle in from your first shift.

- We are hiring two support workers at the same time. The shifts below are shared fairly between the two new workers.

- Every week

- - Tuesday morning: 6:00 AM – 9:00 AM.
- Wednesday: 3:00 PM – 10:00 PM, then sleepover 10:00 PM – 6:00 AM.
- Thursday morning: 6:00 AM – 9:00 AM.
- Friday morning: 6:00 AM – 9:00 AM.

- Every second week

- - Saturday: 4:00 PM – 10:00 PM (Saturday rate), then sleepover 10:00 PM – 6:00 AM.

- Extra shifts

- - Longer day shifts in school holidays and the festive period, including 1:1 shifts of about 6 hours.
- More hours as you settle in.

- How the shifts are shared

- - You do not need to choose a set roster when you apply.
- Once you are offered the role, we agree your days with you. Both new workers get a fair mix of mornings and long shifts.
- Expect about 15 hours a week, including sleepovers. More in school holidays and the festive period.
- Please tell us in your application if there are days or times you cannot work.

- Start date: Immediate.

- Home Overview

- You will be supporting residents who:

- - Live in a shared home with 1:2 support.
- Value calm, predictable routines and a respectful, low-stress home.




- Enjoy time at home, in the sensory and game room, and out in the community.
- Need support with daily living, routines and building independence.

- Resident-Specific Requirement

- Due to the residents’ individual support needs and personal care requirements, this role is suited to female support workers only. This helps to ensure:

- - Comfort, dignity and privacy in personal care.
- Consistent engagement and trust.
- A calm, familiar team across all shifts.

- Key Responsibilities

- Resident Support

- - Provide daily living support (personal care, meal preparation, household tasks).
- Follow routines and support plans.
- Support community access and social activities.
- Encourage independence while keeping residents safe and comfortable.

- Calm & Consistent Support

- - Follow Behaviour Support Plan (BSP) strategies where they are in place.
- Notice early signs of stress or sensory overload and respond calmly.
- Keep a calm, respectful approach at all times.
- Maintain clear and consistent skilled boundaries.

- Structure & Consistency

- - Keep routines consistent across all shifts.
- Support a predictable, low-stimulus home.
- Complete clear and effective shift handovers.

- Health, Safety & Risk

- - Follow all staff safety and risk management procedures.
- Stay aware of environmental risks and resident triggers.
- Support a safe environment for residents and staff.

- Documentation & Reporting

- - Complete accurate progress notes and reports.
- Record observations factually and objectively.
- Report incidents or concerns promptly to senior staff.

- Team Collaboration

- - Work closely with the Key Worker and management team.
- Follow direction and contribute to a consistent team approach.
- Take part in training, briefings and reflective practice.

- Essential Requirements

- All of the following must be held or obtained before commencement:

- - Certificate III in Disability, Individual Support, or equivalent qualification




- NDIS Worker Screening Check (with valid number)
- National Police Check
- Working With Children Check (WWCC)
- First Aid Certificate (current)
- CPR Certificate (current)
- Manual Handling Certificate
- Infection Control Training Certificate
- NDIS Worker Orientation Module Certificate
- 100 Points of Identification (ID) Check
- Current Unrestricted Driver’s Licence
- Comprehensive Car Insurance Certificate
- Car Registration (current)
- Right to work in Australia
- Completion of Empress’s required online onboarding modules before your first shift

- Highly Desirable

- - At least 1 year of experience in disability support
- Experience in SIL environments
- Understanding of Positive Behaviour Support (PBS)
- Experience supporting people with sensory needs
- Mental Health First Aid Certificate

- What We Are Looking For

- We are looking for staff who:

- - Are kind, patient and respectful
- Are confident working in a calm, structured home
- Can keep routine, boundaries and consistency
- Stay calm under pressure
- Are reliable, accountable and team-oriented

- Why Join Empress Support Services

- At Empress, we deliver warm, high-quality, person-centred support. You will be supported by:

- - Strong leadership and clear direction
- An experienced team who will help you settle in
- Ongoing training and development
- Ongoing shifts with more hours over time
- Penalty rates, overtime and sleepover payments as set out in the award
- A collaborative, inclusive team culture

- Important Note

- This role needs maturity, consistency and professionalism. It suits people who are comfortable working in a calm, structured home and who keep clear boundaries while delivering safe, high-quality support.

- If this sounds like you, we would love to hear from you. Apply now.

Company Overview

Empress Support Services is a registered NDIS provider delivering high-quality, participant-focused care across Melbourne and regional Victoria. We specialise in Supported Independent Living (SIL), Specialist Disability Accommodation (SDA), community access, and complex support needs including forensic and high-intensity care. Our team is dedicated, compassionate, and driven by our values of respect, dignity, and empowerment. We provide our staff with ongoing training, growth opportunities, and a supportive workplace culture.

📌 Disability Support Worker – Casual | Diggers Rest VIC
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📍 Diggers Rest