This is a customer-facing administration role with a strong focus on showroom sales, supply-only orders, stock administration and general office support. You will be one of the key points of contact for customers visiting, calling or emailing the business and will help ensure the day-to-day showroom and administrative operations run smoothly.
Key responsibilities
- Assist walk-in customers and respond to enquiries
- Provide product information, recommendations and approved pricing
- Assist customers with product selection and basic quantity calculations
- Prepare and process orders, invoices, collections and deliveries
- Coordinate order preparation and customer collections with warehouse staff
- Maintain and update stock and inventory records
- Monitor stock availability and assist with regular stocktakes
- Maintain showroom displays, samples, brochures and product information
- Monitor the general company inbox and incoming calls and direct enquiries to the appropriate department
- Maintain accurate customer, order and administrative records
- Assist with project tendering, including reviewing tender documents and specifications and preparing tender submissions
About you
- Has previous experience in administration, retail, customer service or sales support
- Is confident communicating with customers face-to-face, over the phone and by email
- Has strong attention to detail and good organisational skills
- Is comfortable with basic measurements, quantity and pricing calculations
- Is confident using Microsoft Outlook, Word and Excel
- Is comfortable learning CRM, invoicing and internal business systems
- Can manage multiple tasks and enquiries in a busy environment
- Is reliable, proactive and able to work independently
- Has qualified written and verbal English
- Experience with tendering, such as interpreting tender specifications and preparing submissions, is highly regarded
About us
Jay's Synthetic Grass is a business specialising in synthetic grass and related products.
Pay: $55,000.00 – $76,000.00 per year
Application Question(s):
- How much notice are you required to give your current employer?
- Do you have record keeping experience?
Experience:
- Administrative: 1 year (Preferred)
Work Authorisation:
- Australia (Preferred)
Work Location: In person
📌 General Administrator (Malaga)
🏢 jays synthetic grass
📍 Malaga
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