We can’t wait to meet you at Wrest Point!

We're not just passionate about giving our customers a good time; we're all about making work enjoyable for our team too. You'll be part of a great bunch of people, learning as you go, with opportunities to grow your career. Plus, with stunning views of kunanyi / Mount Wellington and the Derwent River, working here feels like a getaway. Come join us for a job that's rewarding, fun and different every day!

What you can expect in a day in this role:

In this casual role, no two days will be the same. Working across both Reception and Porter duties, you’ll be one of the first friendly faces our guests meet and help create a welcoming experience from arrival through to departure.

You’ll greet and check guests in and out, assist with enquiries and reservations, help guests with their luggage and belongings, escort guests to their rooms, provide information about the hotel and deliver guest requests throughout the property.

What you will bring to the role:

- Excellent communication, interpersonal and time management skills

- A friendly and welcoming approach to customer service

- Previous experience in a front office, hotel or customer service role is preferred

- Experience with hotel reservations software RMS is preferred but not essential

- Ability to multitask and work well in a busy workplace





- A willingness to work across both Reception and Porter duties

- A flexible approach to working hours over a 7-day roster, including weekends, public holidays and evening shifts

- An unrestricted drivers licence, this can be manual or automatic

An appointee to this role may be subject to pre-employment and ongoing screening checks.

What you can expect from us:

Along with this fantastic role and Federal Hospitality discounts across our hospitality and tourism properties, you will also receive:

- FREE staff meal per shift and FREE parking onsite

- Staff uniform provided

- Access to hundreds of discounts across many brands, helping you save on everyday expenses, including phone bills, fuel and groceries, fashion, restaurants, and entertainment

- Supportive work environment with learning and development opportunities

Interested? Take the next steps to apply

Click “Apply” and follow the steps to send us your resume.

For any further information, please contact Lauren Murfet, Talent Acquisition Advisor at [email protected].

If this isn’t the right role for you but you’re interested in working at one of the Federal Hospitality properties, please check out our other current vacancies on our group careers website.

📌 Receptionist/Porter - Casual (Coles Bay)
🏢 Wrest Point
📍 Coles Bay