We are looking for an experienced and hands-on HR Coordinator to manage the
company's HR function across our stores.
This is a proactive role covering recruitment, onboarding, employee relations,
training, performance management, HR compliance, and workforce planning. A key
part of the position is monitoring weekly rosters, employee hours, and labour
budgets to ensure staffing arrangements are appropriate and potential employee
issues are identified early.
Key Responsibilities
- Manage end-to-end recruitment and hiring, including advertising, screening, interviews, reference checks, offers, and employment contracts.
- Manage employee onboarding, ensuring required identification, workright/visa documentation, licences, qualifications, and other records are completed.
- Monitor visa/work-right requirements and expiry dates where applicable.
- Maintain accurate and confidential employee records and HR documentation.
- Review weekly rosters across all stores and monitor staffing levels against
- approved labour budgets.
- Compare contracted hours, rostered hours, and actual hours worked and identify discrepancies, excessive hours, overtime, or insufficient hours.
- Liaise with payroll regarding discrepancies between rosters, timesheets, approved hours, and payroll.
- Act as the main HR contact for employee complaints, grievances, workplace concerns, and employment-related issues.
- Investigate and document employee concerns and assist management with appropriate resolutions.
- Develop and manage the company's training and development plan and monitor completion of required training.
- Coordinate probation and performance reviews and support managers with performance management and disciplinary processes.
- Develop, maintain, and communicate HR policies and procedures.
- Maintain HR records and assist management with Fair Work-related enquiries, complaints, and requests for information.
- Prepare and organise relevant employment documentation, including contracts, rosters,
timesheets, payroll records, training records, and employee files when required.
- Monitor HR compliance and identify potential risks before they become significant issues.
- Manage employee resignations, terminations, exit processes, and offboarding.
- Prepare regular HR reports covering recruitment, headcount, turnover, training, employee hours, overtime, labour budgets, complaints, and other HR matters.
- Work with external HR, legal, migration, payroll, or other skilled advisers when specialist advice is required.
- Liaise with the Accounts team on workers compensation matters, including claims management, documentation and premium reporting.
- Develop and maintain the company's in-house training programs
We are looking for someone who is:
- Experienced in a hands-on HR management role.
- Familiar with Australian employment practices and the Fair Work framework.
- Highly organised and detail-oriented.
- Confident handling employee complaints and sensitive workplace matters.
- Comfortable reviewing rosters, staff hours, overtime, and labour budgets.
- Strong in documentation and record keeping.
- Proactive and able to identify problems before they escalate.
- Professional, approachable, confidential, and solutions-focused.
- Comfortable working with Store Managers and senior management.
- Able to manage multiple priorities across different stores.
What We Offer
- Competitive salary package
- Opportunity to manage a well-established venue in Sydney CBD
- Support from an experienced head office team
- Stable long-term role with career development opportunities
How to Apply
- Please submit your resume and a short cover letter outlining your relevant experience to
[email protected]
Job Type: Full-time
Pay: $70,000.00 – $80,000.00 per year
Benefits:
- Employee discount
- Professional development assistance
- Salary packaging
- Visa sponsorship
Experience:
- Management: 2 years (Required)
Work Authorisation:
- Australia (Required)
Work Location: In person
📌 HR Coordinator– Entertainment & Amusement Venue (Sydney CBD)
🏢 Koko Amusement
📍 Sydney