Cairns Fresh Market is a vibrant and dynamic Fresh Produce retailer committed to delivering quality products and exceptional customer service to the local community. We pride ourselves on creating a welcoming shopping environment where customers can find fresh, high-quality goods at competitive prices. Our success is built on the dedication of our team members and our commitment to operational excellence and community engagement.

About the role

We are seeking an experienced Store Manager to lead our Earlville store in Earlville Shopping Town. This is a full-time position that offers the opportunity to manage all aspects of store operations and lead a diverse team towards achieving business objectives. As Store Manager, you will play a crucial role in driving sales performance, maintaining store standards, and ensuring an outstanding customer experience. This position is integral to the success of Cairns Fresh Market and offers the chance to make a real impact on store profitability and team engagement.

Key responsibilities

Oversee all daily store operations, including stock management, inventory control, and merchandise displays

Lead, manage, and motivate store staff, ensuring adherence to company policies and procedures

Achieve and exceed sales targets and key performance indicators through effective team management and customer service excellence

Manage staffing schedules, recruitment, training, and performance management of team members

Ensure the store maintains high standards of cleanliness, organisation, and visual merchandising

Monitor stock levels, coordinate deliveries, and manage supplier relationships

Handle customer complaints and resolve issues promptly and professionally

Manage store finances, including budgeting, cash handling, and reconciliation

Implement and maintain health, safety, and compliance standards across the store

Drive store profitability through cost control,



loss prevention, and waste reduction initiatives

Build and maintain strong relationships with the local community and develop customer loyalty programmes

What we're looking for

Proven experience as a Store Manager or similar senior retail management position within a retail environment ideally with Fresh Produce experience.

Strong leadership and people management skills with the ability to motivate and develop team members

Excellent knowledge of retail operations, including stock control, merchandising, and financial management

Demonstrated ability to drive sales performance and achieve business targets consistently

Outstanding customer service orientation with a focus on creating positive customer experiences

Strong communication and interpersonal skills at all levels of the organisation

Proficiency with retail management systems and point-of-sale technology

Sound financial acumen with the ability to manage budgets and analyse financial data

Knowledge of health, safety, and compliance regulations relevant to retail operations

Flexibility to work wide-ranging hours, including weekends and public holidays as required by the role

A proactive problem-solver with strong organisational and time management abilities

Preferred: Experience in the fresh produce or grocery retail sector

What we offer

At Cairns Fresh Market, we value our team members and offer a competitive remuneration package that recognises your contribution. We provide opportunities for career development and progression within a growing business. We are committed to creating a supportive and inclusive workplace where every team member can thrive. Our benefits include staff discounts, ongoing training and development opportunities, and a collaborative team environment. We believe in maintaining a healthy work-life balance and encourage open communication with our management team about how we can support your wellbeing and professional growth.

📌 Store Manager (Cairns Regional)
🏢 Cairns Fresh Market
📍 Cairns Regional