Are you a passionate hospitality professional who thrives in a fast-paced environment and knows how to lead a team?
Arundel Tavern is looking for an enthusiastic, hands-on Duty Manager to join our team on a full-time basis!
We're looking for someone who takes pride in delivering great customer service, leads by example and can confidently manage the day-to-day operations in a busy venue.
THE ROLE:
As a duty manager you play a key role in ensuring the smooth running of the venue, creating a excellent customer experience and supporting the team to perform their best.
Responsibilities include:
- Overseeing daily venue operations and ensuring service runs smoothly
- Leading, motivating and supporting front-of-house staff
- Delivering exceptional customer service and handling customer enquiries or complaints professionally
- Managing staff allocations, shift coordination and operational requirements
- Ensuring RSA and RSG, WPHS standards and compliance are adhered to
- Assisting with stock control, cash handling and reporting
- Supporting the management team to achieve operational requirements.
ABOUT YOU:
- Previous recent experience (min. 1yr) as a duty manager of a venue
- Strong leadership and communication skills
- Remains calm under pressure & whilst making decisions
- Flexible to work a rotating roster including evenings, weekends, and public holidays as required.
ESSENTIAL REQUIREMENTS:
- Current RSA, RSG, RMLV and approved managers license
If this sounds like you, we'd love to hear from you!
Please reply, email or contact the venue direct for applications.