Title: Cinema worker customer service

About EVT: Event Cinemas Chermside is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

Event Cinemas sets itself apart with a world of entertainment experiences under one roof. From setting the global standard in premium cinema to creating playful, welcoming spaces, we’re always evolving to delight our customers. We're all about making our customers’ day with a friendly, can-do approach going the extra mile, every time. If you too are a customer service superstar, then we want to hear from you!

EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.

Key Responsibilities

- Deliver exceptional customer service to every guest, creating memorable cinema experiences from arrival through to departure.
- Proactively assist customers, respond to enquiries, and resolve concerns with professionalism, empathy, and a positive attitude.
- Maintain exceptional presentation standards across cinemas, foyers, and guest facilities, ensuring every space is clean, welcoming, comfortable, and ready to deliver an outstanding cinema experience.




- Work collaboratively with others to create a positive team atmosphere

What You’ll Bring

- A genuine passion for customer service and creating positive experiences for people.
- A friendly, approachable, and professional attitude when interacting with others.
- Strong communication skills and the confidence to engage with a diverse range of customers.
- A team-first mindset, with a willingness to support others and contribute to a positive workplace culture.
- The ability to remain adaptable, solutions-focused, and customer-centric in a quick-paced environment.

How You Work

Daymaker ethos — no one’s too big for the small things.

Resilient and solutions-focused — stays calm, moves fast.

Growth mindset — learns, shares, and levels up others.

Perks from Day One

Love catching the latest movies, dining at trendy restaurants, staying in incredible hotels, or even hitting the slopes at Thredbo? Well, you're about to. EVT Perks offer a range of always-on discounts on our amazing entertainment and travel experiences across Australia and New Zealand. Best of all, these perks are available to every EVT employee, including casual employees, starting from day one.

Apply Now

Join Event Cinemas Chermside and become an EVT experience creator, opportunity taker, the ultimate Daymaker.

Join and make a positive impact on our people, communities, and environment every day.

Send your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in - don’t wait! We can’t wait to see the places your career will go with EVT.

When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.

📌 Event Cinemas Chermside cinema worker
🏢 Event Cinemas Chermside
📍 Chermside