Parks Centre Family Practice is a fully Bulk-Billing GP practice in the heart of Bunbury. Our practice is rapidly growing and the demand for our services is currently high. If you are passionate about providing outstanding patient care and would like to be a part of our dedicated team, we would love to hear from you! Here at Parks Centre Family Practice we pride ourselves with providing a supportive team environment with extensive training available to ensure you succeed in your role. If you love working in a family friendly, non-corporate environment and you have the required skills then apply now.

About the role

As a Senior Medical Receptionist / 2IC you will play an significant role in the day-to-day operations of Parks Centre Family Practice. Working closely with and assisting the Practice Manager to support the reception team and ensure the smooth running of the Practice.

This is for a part-time role

What we offer

- Working within a welcoming, supportive and friendly team where all contributions are valued

- Ongoing training opportunities with regular staff meetings and team building activities

- We prioritise a work-life balance as we understand the importance of family and your health

Key responsibilities

- Work closely with and assist the Practice Manager assisting with day-to-day running of the practice

- Providing warm and friendly reception services, including but not limited too greeting patients, answering telephone enquiries,



managing appointments and attending to patient needs

- Participate in the regular reception roster, including weekends

- Providing reception cover during staff absences including annual leave and sick leave to ensure the reception area remains adequately staffed

- Support the reception team with daily workflow, task coordination and problem solving

- Processing Medicare and private billings, payments and money handling

- Identifying opportunities to improve administrative processes and patient service

Required Skills and Experience

- Proven experience in a medical reception role, with senior or supervisory experience highly regarded

- Experience with Best Practice software preferable but not essential - full training provided to the right candidate

- Availability to work as part of the reception roster, including weekends

- Excellent communication skill and interpersonal skills with the ability to interact professionally and compassionately with a diverse range of patients

- The ability to work independently, show initiative and work productively within a team environment

- Confidence in supporting and guiding the reception team members and assisting with daily workflow coordination

- A caring, friendly and warm personality with a genuine commitment to patient care

- Ability to work closely with the Practice Manager and provide practical support with daily practice operations

📌 Senior Medical Receptionist / 2IC (Bunbury)
🏢 Parks Centre Family Practice
📍 Bunbury