Practice Manager – Strategy, Growth & Client Relationships

? Location: Flexible Work Options
? Hours: [Full-Time / Part-Time] | Hybrid Work Options | Perth-Based
? Competitive Salary | Leadership Opportunity | Paid Birthday Off

Ready to help shape the future of a growing bookkeeping and advisory practice?

The Smart Business Lounge is not your average bookkeeping and advisory firm. We’re a vibrant, forward-thinking team that loves helping businesses feel empowered, organised, and in control of their finances.

As we continue to grow, we’re looking for an experienced, commercially minded leader to step into a key senior role within our practice. This is a big-picture position for someone who loves strategy as much as relationships, and who wants a real seat at the table in steering where we go next.

About the Role:

This is a senior leadership role working closely with our directors and Practice Coordinator. You’ll take ownership of the practice’s strategic direction, financial health, and compliance framework, while being a trusted point of contact for our clients. It’s ideal for someone who can balance high-level thinking with practical follow-through, and who enjoys building something rather than just maintaining it.

Your Key Responsibilities:

- Drive practice strategy and growth, including business planning, service development, and identifying new opportunities

- Oversee compliance and risk management across the practice, including TPB obligations, policies, procedures, and quality control

- Manage the practice’s internal finances, including budgeting, cash flow, profitability reporting, and financial performance tracking

- Build and maintain strong relationships with key clients, acting as a senior point of contact and escalation

- Lead pricing strategy and annual fee reviews,



ensuring our services are priced fairly, consistently, and profitably

- Monitor practice KPIs and report to the directors with clear insights and recommendations

- Work alongside the leadership team to support a high-performing, positive team culture

Who We Are Looking For:

- Proven experience in a practice management, general management, or senior leadership role, ideally within an accounting, bookkeeping, or professional services firm

- Strong commercial acumen with experience in business planning and growth strategy

- Solid understanding of compliance and risk frameworks (TPB/ATO knowledge highly regarded)

- Confident managing business finances, including budgets, forecasting, and financial reporting

- Experience developing pricing models and leading fee review conversations with clients

- Excellent relationship-building skills, with the ability to earn trust from clients and team members alike

- A strategic thinker who’s also happy to roll up their sleeves

- Highly organised, proactive, and comfortable managing multiple priorities

- Relevant tertiary qualifications in accounting, business, or a related field (desirable)

- Extensive knowledge with Xero and cloud-based practice management tools

What We Offer:

- Flexible working conditions & hours (work from home, office, or onsite with clients)

- Market-competitive salary

- A genuine leadership role with real influence on the direction of the practice

- Growth & professional development opportunities

- Supportive & collaborative team environment

- Paid day off for your birthday ?

- Work from our open-plan offices in Dunsborough

Ready to take the next step in your leadership career?

Click “Apply Now”, we’d love to hear from you!

? Please provide a cover letter introducing yourself and outlining why you’re the perfect fit for this role.

📌 Practice Manager (Perth)
🏢 The Smart Business Lounge
📍 Perth