You'll be the first point of contact for our guests and owners, working across all four properties as rostered. No two days are quite the same, and you'll get to know each property and its team.

Key responsibilities

Welcoming guests and handling check-ins and check-outs

Answering phone, email and walk-in enquiries

Working with our reservations team to assist with bookings and booking payments

Coordinating with housekeeping and maintenance so rooms are ready on time

Recommending local attractions, dining and tours

Handling guest feedback and resolving issues calmly and professionally

General admin to keep the front office running smoothly

About you

Previous reception, front office or customer service experience (accommodation or hospitality is a bonus)

A warm, positive manner with guests and colleagues

Well organised, reliable and able to juggle several tasks at once

Confident with computers; experience with REI Cloud or another property management system is a plus





Versatile and happy to work across all four properties

Available for a rotating roster including weekends and public holidays

Current driver's licence and own reliable vehicle

About us Stay Yeppoon manages holiday accommodation across four properties on the Capricorn Coast: Salt Apartments, Echelon Apartments, Beaches on Lamermoor and Rosslyn Bay Resort. We're a local, hands-on team dedicated to giving every guest exceptional customer service and quality accommodation, so their stay is relaxed, easy and memorable from arrival to departure.

Full time, ongoing position

Hospitality Industry Award

Variety of working across four outstanding properties

A supportive, close-knit local team

Staff accommodation discounts at a number of Dreamtime Properties

Work a short stroll from some of the best beaches in Central Queensland

📌 Stay Yeppoon Full Time Receptionist
🏢 Stay Yeppoon
📍 Yeppoon