Job Description

We are seeking a detail-oriented

Booking Services Coordinator

to assist customers with researching options, coordinating bookings, and managing reservation details. The ideal candidate enjoys organization, customer communication, research, and ensuring information is handled accurately. Key Responsibilities

Respond to booking inquiries Gather customer needs and preferences Research available options Coordinate booking details Verify customer and reservation information Provide confirmations and relevant information Assist with booking updates and changes Communicate with providers as needed Maintain accurate booking records Follow up with customers regarding outstanding information Provide skilled support throughout the booking process Qualifications





Robust communication skills Excellent organization Attention to detail Customer-focused attitude Comfortable researching information online Basic computer proficiency Ability to learn booking systems Strong time-management abilities Reliable and self-motivated Previous booking or customer-service experience is helpful but not required Why Choose Us?

Remote Environment:

Coordinate bookings remotely Flexible Scheduling:

Organize your schedule around responsibilities and customer needs Training Available:

Learn booking procedures and online platforms Ongoing Support:

Access educational resources and guidance Career development:

Build organization, communication, research, and coordination skills Customer-Focused Role:

Assist customers throughout the booking process

📌 Senior Employment Coach Melbourne
🏢 Workways Australia
📍 Melbourne