Be Part of Something Bigger at Greenbank Services Club Join the passionate team behind Your Greenbank-a vibrant, newly renovated destination where community, culture, and entertainment come together. With 7 unique cuisines, lively new spaces, and free live entertainment, there's always something exciting happening. Come grow with us in an atmosphere that's as dynamic as you are

Greenbank Services Club has an exciting opportunity for motivated, committed and energetic staff to join our team

About The Role … As a part of the Reception team, you will be responsible for:

Maintaining and developing relationships with members

Ensuring compliance with liquor & gaming regulations

Maximising the patron satisfaction levels by driving service standards

Answering phone calls and directing them to correct contact or answering enquiries

Microphone announcements

Answering all enquiries from members

Your role will be to enhance customer service, achieve individual and team KPIs, meet financial targets and coach and motivate your team.

A front of house, hands-on role, you will bring proven experience of floor operations including cash handling,



a decisive personality and the ability to communicate with a diverse membership demographic. An eye for detail and a explicit understanding of compliance and necessary legislation is imperative.

To be successful in this role you would need to possess the following:

Essential Skills & Competencies

Have an extensive knowledge of club activities

Knowledge of aspects of compliance with relevant legislation

Proven ability to deal with a diverse demographic

Ability to improve communications and form robust customer relations

Effective time management and organisational skills

Immaculate personal presentation and service

Requirements And Qualifications

Responsible Service of Alcohol certificate

Responsible Service of Gaming certificate

Experience in conflict resolution and employee engagement

Working rights in Australia

If you are ready to take on a current challenge, are passionate about customer service and recognise the tremendous opportunity that this role offers, we want to hear from you

📌 Receptionist Night Shift Hillcrest
🏢 Greenbank RSL Services Club
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