Initial 6-month contract with strong potential to become permanent
100% remote - work from anywhere in Australia

ABOUT THE COMPANY

TwoScots are excited to partner with one of Australia's largest and fastest-growing NDIS Plan Management providers, supporting over 40,000 participants nationwide. With significant growth, creative technology and a strong commitment to delivering exceptional participant outcomes, this organisation is transforming the way NDIS Plan Management services are delivered.

An exciting chance has arisen for multiple experienced NDIS Plan Managers to join their growing team on an initial 6-month contract, with excellent opportunities for ongoing employment.

CULTURE + BENEFITS
$75,000 - $80,000 + Super
Fully remote prospect - work from anywhere in Australia
Initial 6-month contract with robust potential for permanency
Join one of Australia's largest and fastest-growing NDIS Plan Management businesses, at the forefront of innovation and technology-driven service delivery.
Supportive, collaborative team culture with a genuine passion for the NDIS sector
Immediate start with multiple opportunities available

RESPONSIBILITIES INCLUDE
Provide exceptional customer service and specialist NDIS Plan Management support to participants,



families and support coordinators
Manage participant funding, budgets and enquiries, ensuring alignment with NDIS guidelines
Review and resolve complex invoices, claims and funding discrepancies
Advise participants and stakeholders on NDIS funding eligibility, pricing arrangements and available budgets
Work collaboratively within a team to manage high-volume workloads and meet service targets
Utilise innovative technology and automated systems to deliver efficient, high-quality outcomes

SKILLS + EXPERIENCE
Previous hands-on NDIS Plan Management experience is essential
Strong understanding of NDIS funding, pricing arrangements, claims and guidelines
Exceptional customer service and communication skills, with the confidence to manage complex enquiries
Experience working in a fast-paced, high-volume environment
Tech-savvy, adaptable and enthusiastic about learning new systems
Proactive, team-oriented attitude with a genuine passion for supporting NDIS participants
Experience within a larger NDIS Plan Management provider advantageous
Must currently reside in Australia and have full Australian working rights

📌 Plan Manager Fully Remote Sydney
🏢 TwoScots Recruitment
📍 Sydney