Employment Hero is seeking a Customer Care Consultant to join our Customer Experience team. You will support clients after go-live, resolve tickets, and analyze platform configurations to maximise customer success.
You’ll engage via email, chat, phone, and screen share to understand workflows and provide effective solutions. Ideal candidates have Australian payroll/financial services experience, SaaS customer support background, and comfort with AI tools in daily work.
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📌 Payroll Support Specialist — Remote & Impactful City Of Gold Coast
🏢 Employment Hero
📍 City of Gold Coast
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