Spencer Motor Companyis a proud part of the One SMG Group and a trusted automotive dealership serving Port Pirie and the surrounding region. Representing leading brands including Mitsubishi, Nissan and GWM, we are committed to delivering exceptional customer service across vehicle sales, service and parts.
About the Role
We are seeking a customer-focused Service Advisor to join our Service Department.
This is a wide-ranging role where you will be the key link between our customers and workshop team. In addition to managing service bookings and customer communication, you will also assist with warranty claim processing and administration.
Key Responsibilities
Manage service bookings and repair appointments
Prepare repair orders and coordinate workshop activities
Keep customers informed throughout the repair process
Provide service estimates and explain completed work
Liaise with technicians, parts and management teams
Process and submit warranty claims
Maintain accurate service and warranty records
Deliver exceptional customer service at every interaction
About You
Previous experience in a Service Advisor, Warranty or customer service role
Strong communication and organisational skills
Ability to manage multiple tasks and priorities
High attention to detail and accuracy
Skilled, reliable and customer-focused
Automotive industry experience will be highly regarded
What's on Offer?
Attractive remuneration package including a performance-based bonus structure
Secure full-time employment
Supportive team environment
Ongoing training and development
How to Apply If you're passionate about customer service and enjoy working in a fast-paced environment, we'd love to hear from you.
Apply Now with your resume.
📌 Service Advisor Warranty Port Pirie (Australia)
🏢 Spencer Motor
📍 Australia
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